This is a fantastic property in an idyllic location. The bay allowed for snorkeling right on site.

I love the Westin Cozumel. But. They did not have any hot water when I was there this time. Didn’t tell us about it at check in and never got fixed.

Alright place to stay overnight for next day flight. Upkeep and maintenance is lacking. Light over sink was out couldn’t see in shower or mirror. Overpriced for what you get $70 US for breakfast buffet that was meh. Hotel staff were great but front desk wasn't very accommodating. Main pool was really disgusting, not clean at all, sludge piled up in one corner. Bar service at pool extremely slow.

View was great

The staff are very unfriendly, the food is terrible, and they don’t accommodate Marriott Titanium members with all the benefits other Westin hotels provide.

Ocean view at sunset was wonderful.

Ocean was visible. I think for the money a balcony room is worth it.. great view.

Beautiful, ocean front views! The staff was friendly and accommodating! Rooms could use some updating, but were clean! Would go again!

Room was clean, bed was comfortable, staff was very friendly and attentive

Best s

The restaurant cuzamil required reservation and food is just OK.

Everything was great. Will be going back.

The Westin Cozumel is a very lovely hotel that was clean, the layout easy to navigate and the staff efficient and very friendly. We loved the snorkeling right from the beach and saw some great sea life.

Great location, great place to relax.

Everything was perfect from checking in to check out. The staff were spot on always there ready to help gracious polite. The view of the balcony to the ocean is like no other. We definitely will return.

Great!!!

Clean room, wonderful snorkeling, great service

Our stay at this resort was fantastic! The grounds were beautiful, and the rooms were spacious, clean, and comfortable. The pool area was inviting and perfect for relaxing, and the lobby bar had amazing bartenders who made every drink and interaction enjoyable. While the resort has only two restaurants, both were excellent with delicious food. The staff overall was friendly and attentive, making our stay truly memorable. It’s a small resort but highly recommend for a relaxing and fun getaway!

location

FIrst class resort. Amazing views, amenities, very nice decor, staff was great