Overall Ratings & Reviews Home2 Suites by Hilton Columbus Downtown

Noisy, but staff was helpful and very friendly

The breakfast options for were modest. For the price, I think the hotel could do better.

A experience

The ladies at the front desk were welcoming and friendly. The breakfast was fresh and delicious and the lady taking care of breakfast was very helpful and keeping the buffet clean and restocked. Checkout was super simple and the hostess very sweet. The hotel being on the 2nd level made parking feel super safe since we were not on the street. The only thing I felt uncomfortable about was we were in a room with an adjoining door. I felt like it needed extra security for the adjoining door.

The hotel was okay. I can hear every car going by, toilet paper and paper towels were thin. No hand soap in the kitchenette or bathroom. Bed was comfortable enough and the room was very soacious compared to most hotels

Overall a great stay!

The pictures looked great in the listing but property didn't live up to them. Felt like I was catfished. Shower was mediocre, pressure was okay but the hot water capacity was nice. Bathroom door was broken. Bed was terrible. Tried breakfast the first morning and it was meh. Setup isn't great if there's more than a couple people wanting breakfast. Definitely not on my list of places to stay when I fancy Columbus again. I should have waited and booked the junto or something else last minute for not much more. Booking ahead and trusting Hilton was not the play. This is one in the portfolio to look past

First time in Columbus, and we enjoyed our stay. Check in and check out were a smooth process. The room was modern and clean with a great kitchen. The continental breakfast had waffles, eggs, sausage, potatoes etc. It was a great price as well.

The staff was exceptionally great and helpful.

Room was super spacious and clean. Breakfast buffet was a little bland and heated food items were not fresh tasting or appealing, but service was efficient, and area was very clean and supplied. Coffee was strong, hot and fantastic!

Excellent customer service. Very helpful and pleasant. Building/rooms tend to pick up a lot of noise from floor above but overall great stay

I was not happy with not being told the price of parking upfront. I was also told it was close to the Schottstein center but it was ten minutes away instead of the three I was told. I was not happy and wish I would have gotten a refund.

Overall great stay.

The only good thing was the service. Our room smelled... the allow pets, and even though I love my fur babies this is why I don't bring them with me. They are stinky! The walls are also no sound proof at all, the mattress was awful... Won't stay there again. Location was ok!

Nothing terrible to say and nothing great to say. It’s definitely obvious it’s a pet friendly hotel.

Great location

I had an excellent experience staying at this hotel. The room was exceptionally clean and well-maintained, making me feel comfortable throughout my stay. It was thoughtfully equipped with a dishwasher, microwave, and refrigerator, which was a huge bonus, especially for guests staying for an extended period of time. Having these amenities available made it easy to store and prepare meals at my convenience. The hotel also provided a complimentary breakfast, which was a delightful surprise. The spread was diverse and delicious, a great way to start the day. One minor drawback was that the hotel did not offer an on-site restaurant, bar, or dining options, which would have been convenient. However, the guest service was overall decent and helpful during my stay. I would highly recommend this hotel for a short trip, as it provides a comfortable, well-equipped environment, though those looking for dining or drinking options on-site might want to consider other factors.

Great stay! Would return. Very clean.

It was a convenient place to stay while visiting Columbus for a couple of days. Rooms were clean and quiet.

Great property, staff was very friendly. No idea why I need to take the stairs in the event of a beheading, but it was still a nice place