I would give the stuff and service 5 stars but there’s a recepcionista made me very uncomfortable … Eu Daria 5 estrelas para os funcionários e serviços mas por causa de uma recepcionista me deixou muito desconfortável eu deixei 4 estrelas. A gerenciamento tem que selecionar melhores os funcionários e deixar bem esclarecido que irão trabalhar com todo tipo de publico.
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Sheila
Business and Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago
Expedia Group verified review
Very clean, quiet, has AC , front desk super nice, and it is in the city mall- you park inside the mall parking and they validate your park- parking is free and safe. They also have a great breakfast . Just off the freeway - via dutra- very convenient - new hotel. Would definitely stay again.
Linda
Leisure
10.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
The girl who checked me in was very nice and she speaks English so she was very helpful to me.
Wagner
Business and Leisure Family
6.0
/10
Reviewed 166 week(s) ago
Expedia Group verified review
The front desk is understaffed in the busy hours and overstaffed in the quiet hours.
The internet quality is not good.
Wagner
Leisure Family
8.0
/10
Reviewed 185 week(s) ago
Expedia Group verified review
Very convenient location, right next to the city shopping mall.The staff is very friendly.
The dining area is good but I think that the price for the breakfast should be cheaper.
Phyllis
Friends and Family
8.0
/10
Reviewed 191 week(s) ago
Hotels.com verified review
The hotel staff were all friendly and helpful.
The mattress wasn’t the greatest, and not having hand towels available is a real pain.
We won’t be staying in Ibis again because of the towels and having to pay extra for breakfast and parking.
Timothy
10.0
/10
Reviewed 196 week(s) ago
Hotels.com verified review
The rooms are clean, basic, and have everything one needs for an overnight stay. The breakfast has plenty of fresh, delicious items. The mall next door has food, shopping, and even a movie theater.
Michael
Business
10.0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
Clean comfortable hotel with friendly staff
Luis Enrique
10.0
/10
Reviewed 356 week(s) ago
Hotels.com verified review
The attention and courtesy received from Igor at the front desk was wonderful, we were very happy there
Thank you
Adriana
10.0
/10
Reviewed 357 week(s) ago
Hotels.com verified review
Very nice staff, specially Igor,
The breakfast was delicious
Verified traveler
Business
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Dessa vez me hospedei no primeiro andar, e a única coisa que não gostei foi a cama, estava com pés improvisados e era menor do que as camas dos outros quartos que me hospedei antes.
Luis Gilberto
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Excelente.
Roseane
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Gosto muito de estar neste hotel Ibis Lorena. Bem perto de Aparecida do Norte, loja Havan ao lado , um pequeno shopping ao lado tb. Café da manhã muito bom. Só os ar condicionados que precisam de uma boa manutenção. O gatilho que fazem a noite faz vc acordar de hora em hora. Fica a dica. Tem uma ducha perfeita.!
Marcelo
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Hotel muitp bom, organizado, privativo e café excelente.
Mario
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Estadia padrão
EDMES
Friends and Family
6.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Estadia ótima, porém tive problemas na reserva que já estava paga
Prontas do HOTEL.com
Sergio
Business
8.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Recomendo
Robson
Friends and Family
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Sempre me hospedo no Ibis Lorena e fico muito satisfeito.
CELIANA MARIA
6.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
O atendimento do hotel é bom , mas o conforto é péssimo , as camas são muito barulhentas e desconfortáveis
JORGE
Business and Leisure
6.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
La ropade cama no es buena. No hicieron la limpieza del apartamento