Overall Ratings & Reviews Smy Santa Eulalia Algarve

We arrived 2 hours early to the hotel and we were greeted with such an amazing young lady. Luana (I believe that’s how to spell her name). She was so friendly, accommodating & informative. Unfortunately the lady replacing her that evening wasn’t as kind. Let’s start off by stating how disgusting this room was.There was an odor coming from the kitchen. We opened the varanda door and kitchen door to air out the place, the couch arm is broken and stains all over. The walls were dirty, washroom is “clean” but not really clean. Beds were ok as the linens seems cleaned/washed. The soap dispenser in the washroom- empty. We asked for extra bed linen so we could put it on the couch so we could sit down. I returned to the front desk to ask for soap and the lady said she would send her colleague over, I said I would wait at the front desk as I can put it in my washroom. She said no, she said her colleague would do it . I said ok but we are leaving right now as we had reservations to meet with a group. She said well , her colleague finishes work at 9. So I told her - not to worry about the soap, I’ll use my shampoo. The lady asked why can’t her colleague enter the room, I said because I have my work laptops and paperwork and it is confidential. I don’t want anyone in The room. I come back from dinner and there’s a bottle of soup outside my door . Luckily no one took it. The varanda door doesn’t lock, loud music & noise until 2am. Finally I found a security guard get noise controlled

Within walking distance of everything 10 minutes from the strip hotel clean.

This was my 1st solo trip to Albufeira, but a familiar area as I've stayed at Santa Eulalia many times now. I wasn't expecting the apartment to do be so big as I was staying alone, but it was large enough to sleep 4 people. All rooms were spacious. The sofa bed in the living room did look quite worn, so could do with replacing. The kitchen had all the facilities needed including an oven, stove top, microwave and washing machine. I'm not a fan of shower curtains in hotels, but the shower worked well. The bedroom had 2 single beds. The room did get quite cold and the only form of heating was in the living room. The pillows were very soft, but thats just a personal preference. The reception staff were all friendly and helpful especially Phillipa. I would definitely stay again.

decent value

I like because it's a gated hotel and the people in there are absolutely amazing.I was there From february Seventh to the seventeenth I liked it so much that i've already prebooked for next year, only this time stayingfor a month.

Rooms was spacious and clean

Great location to the strip. Nice big rooms complete with large kitchen and bathroom - perfect for 3 or 4 people. Pool area was really good including the bar. Bit of a walk to the beach but not too bad at all. Can be a bit noisy as allows pets but other than that brilliant stay!

Good location

Friendly staff.. Great Location..

Excellent apartments in good location and outstanding self catering facilities

Horrendous. If you want to stay in a party hotel and get drunk all day this is the place for you, however if you want a relaxing holiday I would not book here. Full of brits who are drunk all day long.

Great location and very spacious and clean. Disappointed the pool wasn't available as the weather was great.

Great place for our 2 night stay, had everything we needed, nice and clean, check in and out was quick and easy.

Many restaurants and shops nearby, big beach a 15 minute walk away. The staff at reception are very friendly and helpful.

Very clean apartment with good kitchen. Nice staff very helpful

we enjoyed our stay very much staff friendly , pool area nice plenty of loungers good do with few more parasols as lot familys with young children .

Overally it’s okay and I’d recommend it unless you plan to spend lots of time indoors. The cleaning service didn’t do so much of a cleaning in my understanding of “clean” but the staff is very kind and helpful. Nice pool outdoors. Lots of free parking places outdoors and underground as well which is a big plus. Great location and safe neighborhood :)

Cheap, everything we needed, nice staff, close to everything, all thoroughly enjoyed it.

The apartments are a good size and are in a really convenient location to get to the beach, old town etc. The staff generally were friendly and helpful. However, the apartment we stayed in hadn't been properly cleaned before we arrived and although they advertise free wifi, it is only available in the reception area, likewise they state there is a poolside snack bar but this was closed for our stay. Also, for the week we were there, our towels weren't replaced (we had been told on checking in that they would be every three days) and on the last night there was a group outside singing at about 4am which the staff did nothing to stop even though we were told that they had a strict policy on no noise after 11pm.

Apartments are basic but clean and only 10mins from main strip and beach. Swimming pool area was clean and dead on.