Overall Ratings & Reviews The Study at University City

Closeness to children’s hospital, is walkable to hospital

Welcoming staff made for a relaxing stay.

I loved this hotel, rooms are big and so clean, comfortable beds and walkable to car return. Amazing hotel. Loved it.

I love the Study in Philadelphia!! The customer service from the staff is exceptional and the rooms are lovely!

The air conditioner didn’t really work in the room. The thermostat fell off the wall when trying to adjust the temperature. I was able to reassemble it, but it never seemed to work right. The facilities in general had a budget hotel feel wrapped in a higher end hotel price tag. When checking out, the woman running the front counter at 11am on Monday 4/28 was extremely rude. We called for our from valet “at least 30 minutes before” before we needed it as instructed on the valet slip. We later received a call from the rude woman at the counter asking if we were going to get our car. I told her we would be down in a few minutes. I told her again that I requested the car “in 30 minutes “, she argued with me that it had already been way more than thirty minutes (this is untrue as I called at 10:30 and she called at 10:58. Since that’s such a point of contention for her, I’ll gladly show my call log if you want to see it). She also said the valet lane was full which it was not even close to full. When we did go down to check out, my wife handed her the room key and she threw our keys onto the counter and said “There’s your keys”. Lastly, we were supposed to get some additional perks such as a $20 room credit for our status with Hotels.com but there was no mention of any of that at check in. Overall a pretty mediocre experience.

Fabulous location for access to Drexel, Penn, and the Penn healthcare system

Love it!

Wonderful experience 🙂

It was great!

Very convenient for college visits.

It was a very nice stay at the Study. Service was excellent and room is clean.

The Study is everything that you want in a hotel. Very clean, quiet, sleek design, great location and so much more.

This property is on the border of Penn and Drexel. I was in to see my Son and found this hotel to be very nice. Also, Room service was very good and the staff at the Front Desk as well as the bar were real friendly.

Clean and comfortable property. Very convenient to Penn campus. Walkable area around hotel. Friendly and helpful staff

Second stay

Very quick check in and very pleasant

Thank you for upgrading our room. We will be back in August.

Clean, quiet, safe. Location is wonderful.

It is very convenient for Drexel and U Penn to visit family. The staff was very professional and helpful with dining suggestions. Room was clean and comfortable.

A really nice hotel. Nicely furnished, very comfortable room, good food in the restaurant - sort of perfect.