Overall Ratings & Reviews Home2 Suites by Hilton Charlottesville Downtown

Quick trip. Woman at check in wasn’t particularly friendly. Charged $10 for parking despite the fact the lot was empty. Rug I. The room was stained in several Places, AC was noisy. Another woman at the front desk set off the fire alarm at 4am which was really annoying.

We had a lovely stay except for the random fire alarm that went off at 4am! Very clean, friendly and helpful staff.

Your pet policy was a bit unclear. I checked pet when I booked, then after I checked in the clerk charged me an additional fee for our dog. I may have missed it on the booking page, but you might want to verify that the pet charge is on your booking page.

Great property for family! We had seamless check in… the rooms are big and have everything you need. The kids loved the heated pool and breakfast! Definitely will choose Home2 suites again in the future when we travel

Met out needs while touring the area. An events board in the lobby would’ve been a nice add to display local and walkable happening. Breakfast was fair at best, but rooms clean and spacious. Staff couldn’t add military discount to our reservation at checking..

Great location, nice rooms with good parking

Very nice

First off, the night manager was friendly and incredibly helpful. We got in very late and she was amazing. The bed was firm but not uncomfortable. My only knock is the "suite" was not a separate room. It was a curtain that separated the bed from the sofa so if someone was watching the one tv, YOU were also watching whether you liked it or not. The picture was a bit misleading. The kitchen was impressive though. Full fridge, microwave and dishwasher which we didn't even need for a weekend stay but nice to have.

Great location, easy parking, clean and safe

All of the accommodations were excellent. We did have an issue with hot water in the shower a few times but other than that it was a great place to stay and a super great location.

Easy check in, clean and close to doning and entertainment. Will definitely look to book here again.

I specifically booked this hotel for the indoor pool, even called the day before to verify the pool was heated, the pool was out of order. We booked a suite and we were given a studio. I have emailed Expedia twice and haven’t heard back. I would like some sort of refund or credit for another suite. Thank you.

Still-new feeling furnishings (built in 2018) in huge rooms with proper kitchenettes. Equipped with washing liquid, sponges, flatware, dishwasher, etc. Hotplate & skillets on request. Even the bathroom was spacious. Little details like a pull-out table for eating and a curtain between bed & living space made this suite truly livable. Wine glasses would be a nice addition. Proximity to downtown for walking and takeout ordering was awesome My mother didn't want to go home! Perfect choice for solo travelers.

More than likely we will not be back. We had no hot water in our room the entire stay which was difficult in the middle of winter. I feel that paying almost $300 after taxes and parking was outrageous for ONE night, especially with no hot water whatsoever. Yes, this was reported. Staff was very kind any time we communicated with them but that is not enough to bring us back. Property was clean. Breakfast was decent but the price and water issue-this is unacceptable. Our family of four could not shower properly because of this.

Modern aesthetics and amenities

The pillows were terrible. Bed very uncomfortable. Napkins on the floor in bathroom when we got there

Everything was very good Breakfast not so great but adequate

It was walking distance to the downtown pedestrian mall

Large rooms with comfortable beds. Hot water for showers was sporadic. Breakfast bar needs a big upgrade. We ate within the first 30 minutes of being open and the food was cold. So disappointing.

Only warm water showers were available at different times of the day.