8.6
Very Good
From 29 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.9

Meal

9.1

Location

9.4

Service and Facilites

8.8

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Traveler Reviews Imagine Lighthouse

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Customer reviews
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
The sky apartment is amazing! I will definitely comeback to this hotel. The room is dreamy🫶🏻
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Cornelia P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
Clean, near the queen victoria market and the tram
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Abhijit H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The stay was truly amazing and the staff there was very helpful! They were up even at nights and helped me with service at 1 am! Would definitely say that it 's the best value for your money in the city!
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grecia b. y. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The hotel location is so strategic. Near from Queen Victoria 's Market.
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Morgana Machado
icon-origin-TRAVELOKA
9.7
/10
Reviewed 68 week(s) ago
Was perfect. I had a great time.
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novita h.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 74 week(s) ago
The view its good. But to many dust and dirty.
3 people find it helpful
afiansyah h.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 76 week(s) ago
The management did not really care about two lifts broken not operational, leaving only two operational for over 50 floors and too many guest … It did not make sense, the broken lift the way saw it just left unserviced or repaired … the front office just could not give any answer. This was not their fault. There must be regulation on customer service on basic facilities, such as lifts, the apartment should inform all travel agents for the problem so they can stop taking guests while under repair or inform incoming guest should they wish changing hotel …. The housekeeping should be trained more I making beds. The neatness far below hotel standard. Am so sorry this service apartment failed on the basic service they are obligated to provide …. Hope the management can learn and will do better … that was embarrassing for the service apartment industry in Melbourne cbd …. Once again, I am sorry for giving so a blunt review.
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nattapong k.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 89 week(s) ago
Room is good but the phone inside rang me about 2 am! I don't know what just happened and no walkway for suitcases.
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CHAN J. Y.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 91 week(s) ago
⭐️5 star for this apartment. The daily clean was good. Location is good - near queen victoria market. The view from your room is fantastic - depends on which room you choose. Staff were friendly, the room was large and well-equipped, including a washing/ dryer machine, large fridge and cooking facilities.
3 people find it helpful
Angel P.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 107 week(s) ago
The location 's perfect! The apartment 's new so everything still clean and neat, the only badside is just they don't vacuum the carpet and change the bedsheet during my 7 days stay, the housekeeper only throw the bins and change the towel, but other else than that everything was great!
2 people find it helpful
Dani D. K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 109 week(s) ago
The rooms are clean and comfortable. Cleaned every day.
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2 people find it helpful
vc
icon-origin-TRAVELOKA
9.7
/10
Reviewed 129 week(s) ago
Good place, perfect location, reasonable price.
1 people find it helpful
Johnny Palmeri
icon-origin-TRAVELOKA
9.7
/10
Reviewed 143 week(s) ago
Always an amazing stay. Highly recommend.
2 people find it helpful
juliana m.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 159 week(s) ago
The bedroom has a lot of dust, the carpet is not vacuumed. The bathroom smells of urine.
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Nindya S. H.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.0
/10
Reviewed 292 week(s) ago
Great view from the sky apartment. Do note that this apartment is a strata title and imagine only owns the top two floors/penthouse area so make sure you do book from them as it is owned by individual owners/parties. Lady at the reception was extremely helpful on sorting out my deposit that was unable to use the card. Good location as it is right smack in the city with lots of asian food and supermarkets in the city. Drawbacks; 1. The appliance does not work well especially for the washer/dryer that makes terrible noises when you are washing and drying. When complained to the front desk, the guy replied it curtly which definitely a no-no in the service line. 2. Prior the day before I asked the guy at reception via phone call about deposit, and told me that cannot do with cash if we don't have a credit not helpful and definitely rude when he said “definitely cannot help you with that”. Please use a better service line for rejections
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2 people find it helpful
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