Overall Ratings & Reviews Hyatt Place Sanya City Center

Non-smoking areas should be assigned around the property for healthy reason.

Staff are committed to customer service and satisfaction.

Love this Hyatt. Great staff. Convenient location. Definitely a great value.

Fantastic hotel with the best breakfast buffet

Stafff was excellent

Clean, good service, good food and good price. Really like it

Breakfast was good and plentiful. Reasonable price, very comfortable bed and pillows, large bathrooms and showers, large rooms, nice pool

Hotel cleanliness and service was great. Location not ideal.

Very displeased with their lack of communication and response to issues.

The hotel giving a surprise birthday cake to my hubby. Thanks for the good gesture. The Thursday, 12.09.2019 morning on duty swimming pool staff was not very friendly and wonder did he controlled the jacuzzi to stop whenever we wants to use it. There was no desert been served for morning breakfast. Example: Green bean soup and etc. The restaurant staff not familiar with Autumn Mid fresti

The customer service level of this hotel is excellent. During our stay, there is one male staff in particular provided high level of attentiveness, going the extra mile. We are grateful for that. Breakfast was superb with good variety. Overall, the stay was a pleasant one.

The view was great from high floors. Although I didn’t use the gym or pool, it’s a big plus for guests. The front desk staff were very helpful. One of them (sorry I can’t recall her name), even drew the direction to nearby Malls. She also helped to wrap the coconut Shell tortoise we bought from the gift corner. Well done overall.

clean, good location, supermarket and bus stop nearby.

Very nice hotel with great roof top pool, just wish the weather was warmer. Staffs are very friendly and attentive. Good experience and will stay there again.

Good location, reasonable price, clean room, good breakfast and nice service.

Hyatt Place was great, location is good, staff are friendly and helpful. Rooms are big and clean, breakfast spread is good. Will definitely recommend to family and friends visiting Sanya.

It was a nice hotel with a comfortable bed. The free breakfast was nice. Staff was nice too. Especially Hidy.

New and clean

酒店位置很好，周边有商场可以很便利找到餐厅，楼层很高视野很好。

整體不錯，但附近沒有便利店及食店，需要步行一段路