9.2
Exceptional
From 432 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

8.8

Traveler Reviews I am Design Hotel Campinas by Hotelaria Brasil

Number of reviews per page
20
40
Top reviews
Cheryl
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This was a great hotel. The 12th floor pool and gym area was very nice. The staff were extra helpful with us since we did not speak Portuguese. I would stay there again for sure. Lots of adorable shops and restaurants within walking distance too.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Otima estada. Bem localizado, funcionarios simpaticos e quartos limpos e de bom tamanho
Claudia
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good localization and very clean. The flat is the right size to stay long. Relatively new hotel and staff provides a very service.
Salete
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent perfect location. Do you have everything very safe and quiet
Clifford
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was very clean, room was wonder, staff fantastic
Alexander
icon-Business with Children
Business with Children
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Muy lindo en general
Salomon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We maintained property. Beautiful area of Sao Paolo State
Collins
icon-Business
Business
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean and spacious. Walking distance to local restaurants. Very peaceful environment. I loved it.
Cheng
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice location and room.
Selma
icon-Business
Business
6.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Poor documentation of guests daily expenses. Guest had to waste 2 hours at check out calling credit card company to prove expenses were paid ! This was unacceptable. When proven correct guests : hours trip ahead. I could have ended better. If they knew what they were doing to start with. Food menu was repetitive and there was no 24 hr food service.
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Rick
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Amazing property, great staff, super pet friendly, quiet neighborhood, quality restaurant. Will definitely return.
Joseph
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The stay was truly outstanding! If I was to have any complaint, it would be that the pool is too small for a hotel of this size. It is a truly gorgeous pool, but extremely small. Many people would come to the pool and left because there was not enough room. Please check you question about parking. It only gives you one option (street parking). I used the hotel parking which was great. The attendants treated my vehicle with care and they were very quick to deliver my car when I checked out to depart. Every hotel employee that spoke with me or helped me was very courteous, professional, and helpful. Excellent service!
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Thais
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Amazing facilities and location. Staff extra helpful.
Satiro
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This was one of the worst stays we had in a recent 15-days trip to Brazil. It's unclear how this hotel has reached a 4 star rating. The rooms are very small (room pictures in the website are deceiving). We arrive around 8PM tired from a long trip w/ a small child and large suitcases. We were promptly informed by the staff member at the front desk (Leticia) that the hotel only had one luggage cart that was currently being used by another guest and we would need to get all of our 6 suitcases to the room by ourselves, without any staff help, as she was the only staff member working at the hotel at that time. We tried to ask her to let us borrow the cart, since the other guest using it had only a few small luggage pieces and the cart was sitting by the main door, with said luggage for along time, but were told that the cart was on a "first-come-first served" basis regardless of the guests actual need. Leticia also demanded payment for our 2 nights stay before we could even get to our room, something we have never been asked to do in other 4 start hotels before. The next day, at breakfast there was a gentleman having breakfast in his PJ's, something considered highly inappropriate in Brazilian culture, and probably other cultures around the world. The list goes on and on. We did complain to a manager, but all he could do was to offer us a small discount on the room rates should we decide to extend our stay. We cut our stay short, found a better hotel in Campinas and won't be back
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Mariana
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great property. Good location. Small grocery store one block away.
Bruno
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Great location. New facilities.
Jessica
10.0
/10
Reviewed 80 week(s) ago

Hotels.com verified review

Great hotel with large rooms. Service was great - accommodated to our late check out and let us hang around the rooftop pool.
AMANDA
icon-Leisure
Leisure
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Everything was excellent 👍 but the only thing I recommend changing a little would be the daily menu for breakfast in other words more options!
Bradley Miles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Everything was great!
Humberto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

Love the concept and modern design.
Number of reviews per page
20
40