Overall Ratings & Reviews Hyatt Regency Beijing Wangjing

Everybody is extremely helpful, polite, and courteous. I have a difficulty with my food and they were overly helpful in the kitchen. The chef was extremely nice. This is really an upscale place. I would highly recommend it.

Hotel was excellent. Clean and friendly staff. Well worth the stay. Extreme value for money. Breakfast was awesome.

I wanted to cancel the stay at least 10-20 days ahead of time, but they refused to refund me at all. It's robbery. It's a running downhill brand name, they seems to have finance problems. Because they will grad any penny you paid ahead and not refund for whatever reason you have.

thethe hotel was very new. The room was spacious. Staff was very courteous

perfect hotel, everything nice

The staff cleaning our room is passionate about her work. She folded a little cow using towels to cheer us up, which is excellent and out of our expectation. For the hotel location, since it’s in 4th ring in Beijing, which is far from city centre, it will be good to have shuttle bus to city centre to facilitate tourists.

The staff was fantastic, in particular the concierge. I was in email contact before our trip, and they helped with transportation from the train station, made dinner reservations, and helped with taxis for our large group when we went out. The front desk was always friendly and accommodating, everyone spoke English very well.

Very new hotel with good service, both the gym and swimming are great.

A very nice property wit great service, good value for money

This is a fabulous hotel located in a rising business center in Beijing. Close to Wangjing Soho and not far from the airport. Lots of great food here.

Amazing new hotell with world class standard. Fantastic service and staff. One of the better hotels I have stayed at. Also close to the subway which brings you everywhere u need to be.

Hotel is very new and clean. A worthwhile stay.

New property, very clean and comfortable

Fabulous pool and spa area. Extremely nice and helpful staff throughout the hotel. Beautiful lobby and restaurant area with lots of trees and greenery.

The hotel was very comfortable with great quality food. The staff were very attentive and helpful during my stay.

Very well managed hotel! The staff are very polite and friendly! What a lovely experience it was!

We loved the hotel and the location was great; however, we were charged by Orbitz and then returned to find the hotel also charged us for the room. CHECK YOUR STATEMENTS!

Hotel itself was clean and fine, but the service wasn't that good. I book breakfast for 2 adults and 14 years old from this website, but the hotel said that I have to pay extra money for the child. I believe that he hotel didn't contact with this website, so they didn't know what we booked.

The staff are great, very friendly and helpful. Our room was large, bright, and clean, and offered a nice view of a park and some interesting architecture. My only major complaint was that there was still a smell of new furniture/renovation materials. We had our own AQI measuring device, and while the AQI inside the room was very good (5-10, compared to 180 outside), formaldehyde levels were always at the "unsafe" reading (0.10-0.20). When I told the staff about the smell, they provided us with an air purifier, but this didn't do much to get rid of the smell or drop the levels in question down. Other than that, it was a great place to stay. I would stay there again for a short-term stay.

- room still have the smell left from renovation - hotel staffs are very friendly - breakfast is super good