The reception not contribute

No cooperation from staff

Every time they have technical issue in the system. We lost a lot with them.

Wonderful hotel

Very old hotel

Clean place. Flow of water in baths need attention

Excellent service

We had a great stay here. The hotel looks amazing, we were shocked when we entered on how amazing it looked. The customer service and the staff were amazing. We are bumped up to a nicer room even though we checked in quite late. Will definitely be back!

Great place and easy to find

The furniture and decoration is not new as in the pictures. The sink water tap is loos. There is poor sound proof walls and doors. The receptionist is trying his best but not aware of the procedure for VIP coupons by hotel reward. The location near Haramain Railway Station but needs 7 minutes car ride.

I wouldnt stay again

Booked none smoking room.. but there were none available. I had to stay in smoking room for a day and then they replaced it with none smoking room.

It's a solid 4* hotel. Nicely decorated lobby and welcoming staff. Check in was very fast. Also for a room service order I've been waiting less than 15 minutes. My room was spacious and well appointed. The bed (king size) very comfortable. Large stain of the carpet, broken towel rail and no tissues in the bathroom would be the only downside. Breakfast very poor. I went for my breakfast just after 8.00am. Scramble eggs were already cold and tasteless. Not a big selection for those who wants continental breakfast. Inattentive staff. Ended up having a croissant and coffee only.

الفندق ممتاز و نضيف واثاثه جميل وهادئ، فيه مواقف سيارات سفلية، الفطور عادي التكييف متوسط، يعني اللي معود انو ينام او يجلس في غرفة باردة جدا، ما ح تناسبه الغرفة الحمام الله يكرمك فيه ريحة، لازم تبخ عطروتقفل الباب عشان تختفي الريحة الغرفة مافيها عازل صوت

Many simple issues in term of cleaning and respect ion of customers time are their

I have enjoyed staying in Salsabil as it was very comfortable

Amazing experience in this hotel staff receptionist Mohamed and the others who are working at night shift are all helpful and answering our requests quickly,also dining and coffee staffs ,room service are all excellent many thanks

The staffs and the receptionist Mohamed and the working at night all are perfect helpful,room service and housekeeping are excellent,I liked the food in breakfast plus the staffs and their supervisor are very nice and friendly,enshaallah I would come in coming future many thanks

The hotel staff are not trained well, they lack the proffisolalism

Very good hotel for buisness trip, good price, good service, just lacks local surrounding