The surrounding area is quite run down however the hotel and exterior are beautiful. A little sketchy to walk at night but otherwise close enough to attractions.

Beautiful property. Great food and service. Sofia and Niko were great. My only complaint is that one of the toilet was broken in our villa. It would not flush and was leaking all night which was very annoying. Nothing was done to adress this issue.

We stayed at the newly built condo. Rooms were clean and spacious with great views. The pool and restaurant were good too. The gardens, the playground and the areas were the animals live could use better maintenance i.e. there were some nails sticking out from some pieces of wood, the protective floor at the playground was torn out etc. Overall it would have been a great experience if we had not faced a very disturbing issue with the restaurant: our son is celiac and we had chosen this hotel as it provides gluten free options (we had actually stayed there in the past and had no issues). However, this time our son was glutened as they provided us with wheat bread during breakfast assuring us it was gluten free. Luckily our son is asymptomatic but this is a very serious mistake - cannot even imagine what would have happened if our son was allergic and the restaurant poorly catered his needs. I spoke to the managers only after I asked for it and they said it was a one time human error however there was no action taken afterwards to rectify the situation other than a simple apology. Not sure I can recommend this property given all the above along with the fact that I think it is overly priced for its offerings.

Super venligt personale, fint og rent værelse. Dejligt sted, men det levede desværre ikke helt op til både dets eget potentiale eller vores forventninger. Vi ankom tydeligvis udenfor højsæson (uge 42/midt oktober) og stedet var nærmest mennesketomt og virkede lukket. Først på vores 3. dag var den rigtige restaurant åben - frem til da spiste vi i pool baren. Derudover havde jeg på hotellets egen hjemmeside fået indtryk af at der ville være mere aktivitet omkring dyrene på stedet, f.eks. rundture eller fodringer, som man kunne deltage i - det var der desværre intet af. Faciliteterne og området omkring hotellet trænger også til vedligehold. Det var dog alligevel et dejligt ophold, hvor vi fik et par rolige dage med små udflugter i lokalområdet. Receptionisten Maria var skøn og hun gjorde virkelig meget for os - stor ros til hende!

Beautiful and quiet