8.6
Very Good
From 782 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.2

Traveler Reviews Hello Hotel

Number of reviews per page
20
40
Top reviews
Benita
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fast and efficient. Nothing too much trouble
Bill
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very pleasant and my room was immaculate
christopher
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent service from reception staff and the grab and go breakfast is a nice touch. Very comfortable room and spacious. Ample parking. Very good value for the price paid. Only criticism is the guest wifi which is weak and unreliable.
Ken Chi Kwan
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff very nice and helpful. The floor carpet look dirty
Ned
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly helpful staff, very clean and a lovely breakfast.
Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fine for the amount of time we spent in the room
Jayne
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

It was ok, clean and the staff were helpful but it's very basic and not great value for money. We chose to eat in the attached restaurant rather than the hotel breakfast, where you get 20% discount.
Davina
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice clean room
YU SHAN
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bathroom can do some renovation it kind of old
Joan
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We are grateful you were able to move us to ground floor!!! Thank you, lovely breakfast. Clean room with a nice hot bath and shower.
Sam
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

old room, feel like a hustle, clean inside but its one of those budget places to stay
James
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Mediocre welcome at the reception. Lovely restaurant attached which was nicely decorated and the food food was good. Went out for breakfast locally so can't comment on that aspect of the stay. Rooms are very tired to be fair. Double bed was a zip together twin type which wasn't very comfortable. Strange smell of dampness in the bedroom which was not a great opener as we opened the door to the bedroom. Towels were poor quality and showing their age. Carpets are showing their age too and looked dirty throughout. It appears from a skip out the back that there may be a bit of a renovation ongoing in some of the hotel but not our room unfortunately.. Wouldn't rush back. For the money poor value I'd say. Saturday night was way above average and twice the price of the Friday but I'd say it was down to local demand and local events. Won't be back unless it's gutted. Overall just average!
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Denise
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean, comfortable, convenient and friendly staff
Sara
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Friendly staff. Well stocked drinks. Comfy room.
Malc
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean room great staff nice and quiet.
Melvin
icon-Leisure
Leisure
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Room was in need of updating, toilets stained and generally it looked like areas within the room had been patched up a little. Staff were friendly enough and there was plenty of parking.
Matthew
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Good service
Anna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Nice and quiet, clean and comfy beds.
Jill
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Upon entering the room , there was a terrible smell . When we removed our shoes we found that the carpet was really wet all over . We raised our concerns and went out for the evening , upon our return found a sheet of plastic covered by a couple of towels covering part of the carpet . The rest was uncovered and still wet . Hotel should have found alternative accommodation
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Mike
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Basic, Travelodge/P.Inn style hotel, Nice restaurant next door. Takeaway breakfast bag included (Barm/porridge/juice).
Number of reviews per page
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