Overall Ratings & Reviews Kelpies Serviced Apartments

Lovely apartment - great location for train and buses. Loved it!

Kelpies Serviced Apartments in Falkirk was very conveniently located - just a couple of minutes walk from Falkirk Grahamston station and a half hour walk to our gig venue. However, the "apartment" was no more than a glorified bedsit and certainly nothing like the lovely photos on the website. It was no bigger than many hotel rooms and featured a wall mounted microwave, sink and mini fridge in one corner of the room. If I book an apartment, I expect to have a decent amount of space to move about in. Despite the booking saying the apartment would have a king size bed, it was a double bed crammed into a small space beside a sloping ceiling. I am not tall by any stretch of the imagination, but found myself having to stoop on more than 1 occasion. A very small table was also positioned below an area of sloping ceiling. All in all, I did not consider this value for money and would be unlikely to book here again.

The woman I phoned about payment and checking in was very nice and friendly. It states on hotels.com that check in was 1pm-6pm so we arrived in Falkirk from the north east of Scotland for a 1pm check but was then told that check in is not till 3pm so we had to wait a few hours. Getting the key is easy as it is just a key in a key safe, although another rooms key is also in there so I had to come back downstairs and put it back into the key safe. The bed and the pillows were comfy. I’m not sure they should be called apartments considering it was just a bed in a room (like any other hotel room). I tried to put a drink into the fridge and decided to take it back out again as there was a horrible smell in the fridge. There was also a horrible smell coming from the drawer above the fridge. The glasses that were available to use were also quite stained and unclean. The bathroom was a good size and had a spacious shower. Also the towels were a good size. Personally do not think that the room was worth the price.

For what was supposed to be a 'Superior Apartment ' it turned out to be a small cramped room with a bathroom that hadn't been cleaned.

Please be aware, these are not appartments! At best its a small, very small budget hotel room with a fridge & microwave. The sink is so small its unusable & the tap was very loose. There is nowhere to dry your towels, so still damp in the morning. No proper chair so you have to sit on the bed. I was in Falkirk on essential work so had to stay however i would not stay hear again & I think Hoyels.com should review its inclusion on their website.