Overall Ratings & Reviews Homewood Suites by Hilton Monterrey Apodaca

Excelente servicio, quedé sorprendida con el desayuno (mini buffet) Chilaquiles bien ricos con jugos naturales y cereal para los niños. La agua bien caliente, Habitación fría. Tenían seguridad para cuidar los carros. Perfecto para pasar la noche

Room not cleaned

Coozy and warm

We really enjoyed.. we had some cocktails 🍹 and bartender Obed was very attentive and helpful excellent service

The cleanliness and I arrived early and they allow me n the room. This was great.

The Hotel, all the areas and my Room was great, clean and brand new, my problem is that they dont do what they offered to the customer, i did the a reservation with them because they offered me transportation to the airport, parking lot to my vehicle during my trip and transportation airport- hotel in my way back from trip just calling 24 hrs. in advanced for reservation like i did and at the time i arrived at the airport they never showed up to pick me up with my family, i called back to the hotel and the lady told me that they cant pick me up because they don't have Van for the transportation available and the question is why they didn't say anything when i did the reservation for that, and i dont care to pay for a taxi but i dont like to losse my time waiting for them and didn't show up thats all.

Clean

The cleanliness and the room. Spacious bathroom very good place. I would definitely will stay here again.

Vwry clean hotel, friendly staff and tjey are always ready to help you and assist you.

GREAT BIG COMFORTABLE ROOM WITH A KITCHEN

GREAT PLACE, GREAT SERVICE, GREAT BREAKFAST AND THEY PROVIDED FREE TRANSPORTION TO THE AIRPORT.

Very clean room and public areas in general. But the best was the people that works there from front desk to housekeepers. Very friendly and helpful.

Impressed with the courteous front desk staff mainly with a young man by the name of Abraham. He scheduled my Antigen test a few days before my arrival which was SO convenient for me. Our room was very clean and the hot complimentary breakfast was EXCELLENT. Great variety every morning.

Theres doog place to access any location and safe

Great service. Free breakfast, got there late and came back to served us breakfast. Free shuttle to airport

Stayed one night. It was perfect for us 4. Anjoye

Great property, very comfortable rooms. Excellent staff, 20 minutes away from downtown.

Coffee was very unpleasant. Would like to see bacon sometime for breakfast.

Service , hotel was tip top shape, clean. Shuttle service outstanding, great customer service.

This was a great place to stay, easy to get to and from the airport. Everyone was very good to us.