Overall Ratings & Reviews Home2 Suites by Hilton Fairview/Allen

Very quite. Clean rooms. Great staff.

Great location that you can walk to several dining options as well as a movie theater. Clean rooms, indoor pool/outdoor patio was well kept. Onsite laundry was available with 2 washers/2 dryers (it was always in use when I was there) Overall I would stay here again versus another hotel in the area that I have stayed at.

Perfection

Super clean. Great stay with an infant. Everyone was super helpful and kind. Def would stay here again!

Housekeeping was missed for a day. When called to report and ask for fresh towels was met with a very rude staff person. Her or the general staff possibly need better training on how to work in the hospitality business especially if you are using the Hilton brand.

The staff are just nice helpfull a d ready to help

Robert was awesome! Great experience, thank you.

Beautiful hotel in a beautiful area. If it weren’t for the uncomfortable bed this would’ve been 5 stars.

Very clean

Couldn’t check in because NO pOWER. Are y’all going to refund this stay?!? Do I have to call corporate or the SOF?!?

That they were understanding what happened with the lpst of power

The stay was good, clean and the area was amazing A lot of things to do

There is a lot of stores surrounding the area. The employees are all nice and helpful

Everyone willing to hlooʻ

Robert made the check in process a breeze. Even took me outside to show me where the new parking garage is. Very professional!

The electricity went out in the building and elevator when i arrived. My room door would not lock properly and room was filthy. I left and refused to stay bc it was unsafe and very unclean for Allen TX and the area

The only complaint I have is how the hotel allowed dogs to be in the area near the breakfast buffet. That's unsanitary. Three dogs were there and barking at each other and shaking their fur! I couldn't believe it and I'm a dog owner. They should not be allowed near open food! We don't know if the dogs shed hair into the air, have fleas, etc.

Very clean. Quiet. Breakfasts is always full and refilled frequently. Pool is open and fun.

Everything was great

Fantastic staff and great breakfast options!