The only reason why we scored it 4/5 was due to the lack of milk, sugar and toiletries. Our room had a lovely coffee machine with pods provided every morning and a kettle with tea bags but no milk or sugar. There was no toiletries which is a minor issue but we haven't packed any shower gel meaning we had to go out and buy one. Apart from that the room was beautiful. Clean, nice views and air con. The terrace was definitely a highlight too, we've spend almost every night there. The rooms are located on the 4th floor but that didn't bother us too much. Overall, would recommend and would stay there again.