The hotel staff were very kind and helpful, and the kitchen provided excellent food and service.

No mattress cover on bed, no pillow protectors. The laminate flooring has shrunk or been water damaged and not repaired. Shower head was caked in lime scale.

Ideal for short stay, would recommend

Staff was a bit rude but everything else was rlly good!!

Good room with ensuite facilities, tea/coffe maker. Bed a bit too soft for me. Food cand drink was excellent.

Great stay friendly staff would highly recommend

easy check in and check out. Ideal location. Good value

Great restaurant food and exceptionally friendly staff, superior to many hotels i stay in that charge much more!

It was clean but the room was very tired looking and in need of refurbishment. The bathroom had mildew/mould in the corners of the ceiling (probably from condensation) so I assume it hadn’t been decorated in a number of years. The walls are bit thin so I could hear other guests in the other rooms. Thankfully they weren’t too loud so didn’t disturb me too much but if there are other guests staying who are a bit loud and less thoughtful, it would be quite annoying.

Room I was given was visible tired but when looking closer it was clear that the cleaning was not completed to a standard I would expect. Walls were full of holes and wall plugs, bathroom accessories were broken and to top it off no hot water in the morning. Personally I will not be staying here again.

The parking was ok but the hotel didn’t do breakfast which it was said they did with an extra charge but they wouldn’t do breakfast very disappointed.

I do feel the lighting in the room could be improved, it didn't feel the main one was working properly. The room was kept warm, and the accesories worked fine which was a postive.

Comfortable and friendly staff.

No sign of breakfast available any more. Room clean and a good size, the bed was king size and ok for comfort. We dined at the Agoro restaurant when we arrived at the hotel. The quality and flavour were amazing. It would appear that the right side of the building has been changed into the restaurant as it is independent from the hotel, perhaps that is why breakfast is no longer offered. Parking good.

We didn't have breakfast, but the hotel was nice!

No hot water to shower, completely cold No heating in room. Room very cold due to weather. No facility to have a basic breakfast. Paid for 2 nights. Left Monday evening due to unbearable cold.

One person at front door when I arrive .The place.looks nothing like what it dose on photos .It has seen better days Bed was clean and comfortable

Friendly and helpful staff

I like me the bed. It was very comfortable

1st night room was dark, & got migraine trying to work - room had had a dim ceiling light that was buzzing, no working bed light or bathroom light. The basin light worked that I left on to try to get me some light in the room. The shower curtain pole fell down when having a shower. And the only place for my shower produces was on the toilet cistern. The toilet had no toilet seat so had to be careful they did not fall into the toilet. Following morning I complained and said that if these are not fixed today, I would have to move hotels. I returned back and the bedroom ceiling light and shower screen was fixed. Which I could live with. Still no bedside light meaning you had to walk across the room and try to find the light switch if you needed to get up in the night. I overcame this by leaving the bathroom door open where there was natural light. Also bathroom light and toilet seat was not fixed which was not a big problem. The hard, lumpy pillows and bed were not very comfy. Also, no pat testing labels on any electrical items. I would have given this 1 star if they had not fixed the ceiling light and shower screen. Bennetts Hotel has free parking (parking register not working), and pleasant staff and in a great location for me. I didn't had chance to try their restaurant whilst staying there. I will be travelling to Long Eaton every month for the next 2 years, I will not be staying at the Bennetts Hotel again. I might return only to try out their Indian restaurant.