Overall Ratings & Reviews Radisson Hotel Bordeaux Saint Jean

Staff was great, hotel was clean but the AC didn’t work one night. Great price but there’s not much around and takes you 30 min to get to city center by bus which is right in front of the hotel.

Fire alarm went off as soon as I arrived at the property because someone was smoking in their bedroom. The air conditioning was not operational and it was very hot. Hard to find English TV channels. They don’t have an English menu at the restaurant. The staff were friendly though.

When we arrived at the hotel we were told our room will be 58°C as the AC is not working. We checked the room and it wasn’t that hot so we checked in anyway. Unfortunately check in was poor. We were not told about breakfast, nor when we should check out. The hotel had only one fan, which was being used by the night worker and so they couldn’t provide any for guests despite the AC being broken. I understand some things are out of their control, but no contingencies were in place for guests, and normal procedures not even complete. The rate for the night we stayed ahead also dropped to from 160 to 90, yet no compensation was offered for the loss of pre sold amenities. Separately my VIP hotels.com status was not acknowledged and the benefits not honoured.

Great hotel, great breakfast, helpful and friendly staff. Rooms are big, bathrooms new. Service, outstanding. Will definitely stay there again.

Everything was perfect. Staff is amazing.

The building seems very new. It hasn't been renamed yet on the building so its not obvious. Google maps leads you a block or so away. The front desk and bar staff were very helpful and pleasant. The room was tidy when we arrived. We keep a clean room and it was tidied as needed. Check how much TP you have when you arrive. We were shorted each day. We also ran out of shower gel the first morning. It wasnt topped up any of the proceeding days. We also had brought glasses and a champagne bottle to the room. They were never removed. These things did not ruin our stay. They were noted and brought to the front desk's attention when we checked out. You are near the train station with a 15 minute walk. It's a bit industrial/business in the area. There is a great beef restaurant near by. If you walk back to the train station, you can fan out and find some nice local areas.

I’d stay here again. Great location and updated room design. Hope to visit soon!

Very nice hotel, perfectly located near the station. Extremely comfy bed.

DECEPCIÓN!! No corresponde a 4 estrellas

Pretty good although location is a bit of a walk to most places. Could catch metro right outside though.

US chain that is just a typical French hotel. Clean and stark. Staff tries with what they have, but could as easily be an Ibis of Sofitel. Boring with nothing really around. Priced too high for what you get. Bring your own water bottle and snacks. Generally either go cheaper or find better

Very convenient location. Staff did not give me my VIP upgrades and insisted that I had to book directly at their website to receive it. I had to show them that they were wrong.

We walked to the hotel from the train station. We went out the main doors of the train station. We could have made it much easier on ourselves if we went to the lower level and crossed under the tracks. Otherwise, the hotel was great. Not too expensive, clean, comfortable, and had everything we needed.

Parking was far away and expensive.

Lovely large room, comfortable bed. Good facilities within the room. Hotel is away from central Bordeaux but is minutes away from tram stop. Didn’t eat hotel breakfast as far too expensive (€21pp for continental!) we bought a quick breakfast from the supermarket next to tram stop.

Our two connected rooms made for a roomy and comfortable stay. We had a kettle to make a quick coffee but there was a lovely bar and breakfast area for us to enjoy as well

All was good except for the fire alarm going off at 3 AM and then 9PM due to someone smoking in their room. Very clean and close to the train station. Definitely would recommend.

The facility and staff were excellent. The rooms were clean and modern and the staff was very helpful. The facility is very close to a tram stop which provides great access to shopping and restaurants as well as the Cite du Vin, a great experience.

I can’t believe that so many people have given it 10/10! The first issue was that despite the Hotel offering parking when I emailed to enquire I was told that I couldn’t reserve a space - I had to enquire about parking at reception when we arrived….but there was nowhere to park the car outside the hotel! So we parked in the public car park….and it cost €88 for one night! I did enquire about parking at Reception but was told that it was actually up the road…..not exactly as indicated by the website 😕 The room was ok, not what I’d expect for the price, not even a free bottle of water and hairs in the washbasin. The shower kept reverting to cold for a few seconds. My husband had to go to Reception twice just to get some tea bags and milk. We got back from a days shopping and wanted to eat in the restaurant but were told that it was closed! On a Saturday night! Breakfast was pretty disappointing too, the pastries weren’t cooked enough and the juice was from a packet. The area around the hotel is absolutely horrible, think Kings Cross 20 years ago…..this is most definitely not a hotel to stay in if you’re a single woman. If I hadn’t been with my husband I wouldn’t even have checked in, we most definitely wouldn’t have stayed a second night. I wish that there was something positive to say….

Nice a quiet, very comfy bed