Overall Ratings & Reviews Best Western Plus Santa Cecilia Pachuca

Water in bath was not enough to take a shower during 3 days

Nice

Only one restaurant and very expensive

I liked everything about this, especially free parking

Overall, it was a good stay. When I got to my hotel, I did find the bathroom to be dirty.

Over all it was ok but not what expected, the pipes seem to be rusted as the water was just rust color. The bed sheets are so tin and dingy, didn’t even look clean the same with the towels, old drywall not and very rough on the skin. I wouldn’t recommend and not planing to come back to this hotel. The stuff is great, too bad they have too little to work with.

Its a small property but its very clean, great food options, and friendly staff. Its walking distance to several shopping and sport facilities. Im a frequent customer here.

I loved how clean and quiet this hotel is.

Great everything. I cannot ask for anything better than this hotel room.

The property was fine. The staff was ok but they tried to charge me additional money when using the laundry service. More than what they originally informed me. Other than that, the hotel is ok.

A one night get away was nice meeting with my sister in law and brother. The food was excellent.

The staff is very friendly and excellent service. The restaurant food is excellent and the waiters provide excellent quality service.

Very convenient, close to main roads, the staff here goes way beyond, excellent service, super fast and always trying to help

this is a great place to stay in Pachuca, what makes this place excellent is the staff/service , always the extra mile!!!!! and the place is in excellent conditions.

Very clean, comfortable, and safe. Not a lot of places to walk to but the hotel itself is great.

This was my first time staying at this location, exceeded my expectations.. from service, appearance, room and food. This will definitely be my go to spot on my future visits.

Reliable

Very nice hotel. We stayed for one night. No complaints. Restaurant’s prices were very reasonable.

Very clean and comfortable. I stayed there 3 seperate times on my trip to Mexico and every single time the room was clean. Was nice to have a soft bed and hot water for those nights. Staff was also very nice and and professional.

Clean and nice. Restaurant was delicious