Very convenient and easy connecting the hotel with the bus terminal, my room had fantastic views to the ocean and the stuff was very helpful

Yes, the room had a great view of the ocean and downtown Puerto Montt. This property has seen better days. The room seems a bit worn and although comfortable, very basic with no added amenities. I had continuous hot water, a smoking terrace so you didn't have to go out the front (very important since Puerto Montt- especially at night- can be dangerous) and a buffet style breakfast.

The staff was very helpful

La chambre était propre.

Difficulty in accessing room after underground parking. Very difficult for a senior couple.

Very satisfied

AC didn’t work because “it’s loud” and window barely opened

Clean room. Comfortable bed. Good shower. Welcoming staff at check-in.

Fantastic staff and location

Comfortable hotel. Great location and beautiful view

clean and nice rooms

Todo ok. Linda habitación con buena vista. Buena atención. Buen desayuno

Good location. We took a shared bus from the airport and walked through the bus station to a secure door at the end. We buzzed and a hotel staff member let us in. While waiting for another patron to check in, others on our shared bus arrived. The room was simple and clean. Excellent shower, which we needed after a day of travel. Staff was courteous and arranged for an early breakfast package for us, which we ate waiting for a taxi to the airport.

Pas assez des servillettes. Toilettes mal commodes. Mauvaise odeur dans les couloirs a cause des tapis sales.

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There room okay. Missing towers and fridge. The staff excellent. Thanks

I booked the multi room and reception gave me double bed room and I need to get swap room and the second time the reception still not give me multi room that I paid for. And breakfast was not good and charged us $10 dollars and I ate the breakfast and not feeling well .

Best place to stay in Puerto Montt. The location is great. The staff is very friendly and helpful. WiFi is the best I’ve found in Chile. Breakfast wasn’t great but everything else was spot on. Well done to the staff at Ibis Puerto Montt !

Encontrar el estacionamiemto fue un poco complicado. El hotel no cuenta con estacionamiento propio. Hay que pagar por el eatacionamiento. Mi vuelo salia antes que las puertas del estacionamiento abriera, por lo que tuve que coordinar con la administracion del hotel y la administracion del estacionamiento para poder sacar mi carro antes de la hora de apertura. Afortunadamente todo salio muy bien.

The service was terrible and the place is not clean