Overall Ratings & Reviews Holiday Inn Express & Suites NASHVILLE NORTH - SPRINGFIELD by IHG, an IHG Hotel

Very very clean. Very friendly. That shower is amazing!

Friendly staff, hotel is in immaculate condition , super clean, very confortable beds

Staff is friendly, beds are so comfortable. Hotel is extremely clean. I stay here 2x a year , sometimes 3 because it’s my halfway point . All hotels need to be this clean and friendly and have beds this comfortable

The hotel is located within walking distance to shopping and restaurants. Easily accessible.

Check in went smoothly, the room looked clean. The beds were uncomfortable, the bathroom door didn't shut properly nor did it lock, the lights didnt turn off or on properly. Overall the rool was about neutral. Definitely not the nicest of the hotels i stayed in over my vacation. Will definitely be looking elsewhere next time.

When we checked in the desk clerk had put us on the 1st floor, when she heard my two year old overly excited about using the elevator she changed our room to the 3rd floor. I thought that was very nice and something she truly did not have to do. I wish i could remember her name because it made my daughters night! The hotel was extremely clean and all of the staff was extremely nice!

They upgraded their service specifically the dining options, winch is after March 2025. And it is good

Shower door didn’t slide properly, outlet did not work next to bed. Room smelled like pets. Decent breakfast. Breakfast attentant Polite professional & efficient 😃. Liked complimentary water & popcorn in lobby.

The smoking area was right in front of the door, but overall was a convenient, easy, stay.

Hotel was near restaurant, very clean, and bed was comfy, shower had great pressure

I was totally happy with this motel . Comfortable beds , nice linens, good breakfast , exercise room well equipped, staff very friendly and helpful . I enjoyed my 5 nights there . Will go back there when I visit my sister again .

It was nice. The beds were comfy and other than the carpet needing cleaned in the room everything else was good. The bathroom could have been a little cleaner. The staff and service was great and the daily breakfast was amazing! The location has easy access to shopping, dining, and grocery stores.

Smell beautiful and was cozy

Breakfast was good and with many choices. Staff at breakfast great,cleaning areas and keeping all fresh.

We stopped on our way home and it’s a great place if you need somewhere for the night. And good breakfast too

No safety strips in tub and e slipped but did not fall. No bathtub mat to step out on, used hand towel. Noisy kids? above running around for hours. I contacted front desk and she checking into it front other complaints and finally stopped. Building was pretty clean and maintained. Cart to move luggage was a bust as one wheel was locked up. Decent breakfast. Good overall stay.

The Holiday Inn Express is an amazin hotel. Rooms are very clean. The staff was very friendly and helped us with all of our needs and questions. I very much enjoyed our stay.

We have stayed at this location before and the last to visits we had issues with our reservation. We need sleeping arrangements for 6 people but our last two visits we were given a room that sleeps 4. When asked why, they tell me they are overbooked, the online booking system didn't show the room correctly and my room was given to someone else. It was late in the evening as we had been traveling all day so we ended up asking for extra bedding and having people sleep on the floor. Very disappointed. I won't be staying here again and I won't book through expedia again.

Very nice inside

Clean rooms and bathrooms. Comfortable beds and great breakfast!