Serennia Exclusive Rooms

Explore Serennia Exclusive Rooms
8.6
Very Good
From 192 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Serennia Exclusive Rooms

Number of reviews per page
20
40
Top reviews
YOON SUN
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Totally scammed. There is no lobby and reception. It looks like the office rather than hotel. Nothing same as they posted in this pages. Felt so bad.
Gladys
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Location was perfect for commuting or walking to major sights. It was a bit confusing that the address provided vs the actual location was a bit off — no big deal. There is construction right outside the building at the moment and it was quite noisy in the mornings. We were situated on the first floor and our room was noisy. Air conditioning was not adjustable in our room. Room was clean and comfortable, but basic. As expected for description and price paid for our stay. WiFi was good and there was housekeeping daily if required.
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younjin
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

I choose the Suite based on phots. But what I got is very different and realized it is not suite. Photo shows windows and balcony. But my room does not have those. My wife says the room was like the jail. I paid more than $1300 for 3 night. It doesn't make sense room for those price doesn't have windows to see outside... This property needs to put the right images for customer to select properly.
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MUHAMMAD
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was spotless, clean bathroom. Nice comfy beds. Staff was very courteous and let us check in early without any issues. Location was superb, close to amenities, coffee shops, restaurants, major city center area. Overall a great experience, worth the money spent.
Chris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

We had a little bit of confusion when we first arrived because we went to the apartment building, not the hotel. The lady we spoke to on the phone was very kind and helped us find our way (if you find the cafe El Fornet, look a few doors to the left!) Check in was quick and efficient, our room was great with a lovely little terrace overlooking the city. The location is excellent, everything is walkable, so close to Las Ramblas and surrounded by many great restaurants.
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Christina
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Great check in support, super friendly and helpful! Will definitely stay again. Loved the balcony.
Chaitanya
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Unfortunately, our stay was disappointing. The hot water ran out after just one shower, and staff said we had to wait over an hour for it to heat up again. The AC wasn’t blowing any air near the bed. When maintenance came, they explained that only part of the room could be cooled, which meant the sleeping area stayed hot and uncomfortable. Definitely not what we expected for the price.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

excellent location with bus stop and subway station nearby. stayed at 1st floor. bit noise from outside traffics throughout night but managed to sleep well.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Amazing place. Better than expected and good custoemr service. Check-in was a breeze although webarrived after midnight. Very close to amesnities.
Suman
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Excellent hotel. Great staff. Near to key sites and restaurants. High quality in all aspects.
Andrea
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

First time in Barcelona. For checkin, you have to call the number as noone is by the front door to let you in. The check in staff- the two ladies were very nice and helpful. They give you some tips on dining which we did every one of them. Tapas at La Flauta and Cuitat comtal. 4 Cats restaurant were amongst the better ones. Location has restaurants and shopping all around . Las Ramblas was a 10-15 min walk. We were a family of 4, and booked the bed with sofa bed for 3 nights. We had a room on the highest floor. The Room looks bigger in pictures, it was very tight for the 4 of us but that was ok as we came back to the room at night to sleep. The sofa bed creeked non stop. They have tea and coffee in the rooms. Bathroom is a good size. The biggest issue was the air conditioning and the main reason I’ll not come back here. The room was like a furnace. Only one area of the room had some breeze. I went to bed sweating every night. I told the staff everyday and was told they’ll reset it, or have maintenance look at it. The staff even came to check it out the first day and he said it’s very hot here. On the last day he even said he’ll try and provide a fan but there was never any follow up from their side on any of the days. If you need a cooler room this place isn’t for you. It got unbearable and we couldn’t wait to leave. I waited to give this review till after i stayed at our next location which was also a two star hotel. Air con was amazing, bigger rooms, better facilities.
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stewart
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Really great place to stay in a central location. Walkable to major sites and transportation. The staff were super friendly and gave us lots of local advice. The room is well laid out and worked for a family of 4. The location is in a busy area. If you live in a city/urban areas, the noise won’t bother you. If you are from a rural area you might find it a bit loud. Would definitely return.
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Kamilla
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 105 week(s) ago

Hotels.com verified review

Nice stay. Great location.
Pawarisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great location, 5 minutes walk to Plaça de Catalunya. Room were cleaned and look the same as pictures. The staffs were helpful.
Shelley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Property was close to all attractions which we could walk to or take metro. Very convenient and lots of shopping and restaurants close by. Staff were amazing and it was a nice surprise to have daily housekeeping (we rarely get this anymore). The room could use a good dusting on the not so common areas, but otherwise very clean. Someone commented that you could hear the subway but it is very minimal and did not disturb us at all. I would recommend.
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Arunan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

It was good and they were very accomodating.
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Nice location. Interesting setup at the hotel. Only issue: noise from neighbouring rooms and bars can be heard.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Very good, super location.
Leanne
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Noisy like unbelievably noisy and I’ve stayed in lots of city’s. An old office building converted with no clear entrance and shared access. Rooms are dangerous with full floor to ceiling doors that opened with no guard! We had 2 young children this was a major issue. Stayed in the city several times would avoid this everytime!
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DANIELA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Perfect location. Great room and experience with the staff
Number of reviews per page
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