Our stay with you is always good. This time we were on the third floor, which our windows opened to roof and there were several dead birds that had been there for awhile. Just was not the most pleasant to open the windows up to. Linens were not in closet, we had to call, which they were quick. Found a hair from previous guest in shower, but I understand that can be hard to miss. I just write in to be honest, but we will be staying there again in future as it’s our fav hotel in area.