Overall Ratings & Reviews Tru by Hilton Lake Charles

First time staying there. It was great. Great rooms. Comfy beds. The staff was super nice.

Great place. Walls were a little thin, but people were respectful for the most part

It was ok .

We were here for one night. The property is clean and well decorated. Staff is pleasant and friendly.

Every thing was great!

Everything as functional and clean - friendly staff

Very clean and spacious room. Nice lounge area and breakfast was good.

Really cool spot. Fish from the property! There's a canal behind the hotel.

Great

It's a new age looking hotel with vibrant colors and modern furnishings. Clean and safe.

This is really nice place. We checked in late still was quick and easy. Property is buried in horseshoe of hotels so make left and quick right. Leaving is nightmare. Light at I210 will backup traffic horribly plan for 15-20 minutes to leave the side street.

Very nice property, felt safe!

Love it

Second stay, super clean, very friendly, access to everything

I love the chain of Tru hotels and use them when traveling often. In this instance, being in the South and the humidity, it was a little yucky when we got to the room. The air was turned off. The room had a bad stinky odor and just smelled badly. We were only going to sleep and immediately had plans to leave so I turned on the air and left. It still smelled musty once we returned, but we went ahead and turned the air down a little extra and kept it running.

The decor and choice of colors are inviting.

Great location.

The times that we have stayed at this hotel was amazing. All the way from the check to the check out. Service was amazing. The room was very comfortable. All in all we had a great experience... I would highly recommend this place.

We selected this hotel for our family weekend getaway following graduation, and it exceeded our expectations in terms of location. From the moment we checked in to our interactions with the cleaning staff, everyone was exceptional. The customer service we received was outstanding, and I wholeheartedly recommend this hotel.

Very clean, great simple breakfast, Danielle was great.