Overall Ratings & Reviews Hotel Haven

nice brackfirst!

주변에 볼것도 많고 온돌 바닥이어서 넘 편해요. 침대가 편안해서 잠도 잘잤습니다. 부모님 모시고 1박 했는데 아주 강추 입니다

Swimming pool was great!

Property is located in area where there aren’t much shops or restaurants. Property has worn down conditions. Walls are thin where you can hear next door conversation. Only positive working for them is the view if you get the ocean/bridge view room.

Good size room

각격 대비 아주 훌륭한 호텔입니다.

Very good condition and service

The hotel itself is excellent. The only caveat was that they only serve breakfast from their restaurant. I have some concern on surroundings, quiet but somewhat rundown neighbors. It seems to be safe though, but I hope that the city cleans up the area better for hotels.

Location is excellent for getting around. Buffet breakfast was good. Staff did an exceptional job taking care of us.

Our stay at Hotel Haven was honestly so lovely and comfortable! We didn't interact much with staff, only when checking in and out, and then redeeming our free beer at the bar - but they were nice and pleasant enough😊 The lady working in the convenience store was extra lovely and helpful though, so I want to make sure I mention her!! The reception area is very nice, and whilst I didn't get to use the pool, it looked lovely - it's not quite an 'infinity' pool though as they say, so don't expect a glass-edge or anything. The room was really big, with everything laid out well, clean, and comfortable! It was a pleasant surprise to find the bed was actually bigger than a double sized bed - I believe it may have been a queen bed? Either way, it was so big and very comfortable. Also the view was amazing, it was exactly as I had hoped it would be - there's a lovely balance between seeing the bridge and the town area to the left, and then seeing the slightly more open Ocean, with Odongdo Island and even a lighthouse in the distance lighting up the ocean a little at night! So beautiful. There's not much immediately around the hotel itself, but the location makes a perfect base to head off from, & taxis were always immediately available via the KakaoTaxi app (they would always arrive instantly after booking so we didn't have to wait around). We were very impressed by what we got for the price, & would love to stay there again if I'm ever lucky enough to travel to beautiful Yeosu again!

The front staff was very unkind and rude. We told them we are foreigners and asked for help in terms of transportation. They refused to help out and made us find our own transportation. We asked for more towels and soap. They got mad at us and even lied that they did not have any supplies to give us even though we are staying at their hotel for more than two nights. They need to hire better front staff who are not disrespectful and mean when they are the first impression of their hotel. I never met any hotel staff who was not eager to help their customers and not make them feel unappreciated in Yeosu Korea. Please teach their front staff how to better represent their hotel.

침대가 잠자기에 불편 했어요. 그외에는 좋았어요. 음식도 좋았어요.

It’s nice staff and they are very kind.

Nice hotel with good breakfast... so full! Easy check-in. The room was okay, but the wall paper does need some fixing though.

Great view

I love how helpful staff are.

Great view from the pool and clean room. Love to stay again! ^^

Having no bidets is very unusual in Korea and my parents were having a difficult time staying at this hotel.

Very quiet and clean.

My family stayed three nights in this hotel. The size of the room was much smaller than (about a half of) the size advertised in Expedia.com. In addition, the room air-conditioning was not working properly for the entire time. The hotel gave us a fan to use in the room. The room temperature did not go down below 78 degree Fahrenheit. We talked to the front desk, but they did not change the room for us nor fix the problem. I was deeply disappointed about the facility of this hotel. My stay in this hotel was awful. I travel very frequently, and I will not stay in this hotel again.