6.8
Pleasant
From 15 reviews
Cleanliness

7.2

Room Comfort

6.0

Service and Facilites

7.2

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Traveler Reviews La Casa Teresa Annex

Number of reviews per page
20
40
Top reviews
Jimson Neville
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

At first they assigned us to the main old building because they said the rooms in annex where I made reservations thru expedia was reserved for VIPs. The rooms were not ready, smell so bad and pathway going to the building is filthy, rocky and lot of mosquitoes and flies as we passed by. I went back to the office and contested for my actual reservation at the annex building. Finally they gave us our 2 rooms reservation. As I went to the room, it smelled like a toilet exhaust. I asked for an air freshener which they did and smelled better. As I washed my hands in the bathroom, the pipe was leaking and water was flowing to my feet. Someone came to fix it and showed him where the leak was coming from. He said it was because of the food stuff that got stuck in the sink so he removed and said it's now working well. We just got in the room and nobody else among my family has used the sink except me to wash my hands after using the toilet. Before bedtime, I used the sink again to brush my teeth, still the leak is there. I have to report it again for second chance to fix. My experience here is a nightmare, first time ever to have this disgusting experience, so far. After the staff checked my reservations online, they probably realized that I deserved a better treatment or service. The staff apologized several times to me but the relaxing vacation mode has been ruined. I just hope they will do better with their other clients.
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Ben
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was fun and amazing experience at La Casa Teresa Annex.
Darlene
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Loved the people. They was great and worked very heard to serve all quest. The place was being updated. Buy i enjoyed my stay.
Jonelh
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We stayed here for 4 days and 3 nights. The staff were friendly, but upon arrival, I noticed that the surroundings in the annex were dirty. They provided towels only once during our entire stay, and the beddings were never changed. The complimentary breakfast included rice, three very small pieces of fish balls, a small piece of meatloaf, soup, a pancake, and coffee or juice. Unfortunately, the Wi-Fi in the annex was terrible, and the water pressure in the shower was very slow.
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Lad
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 287 week(s) ago

Expedia Group verified review

Great helping staf and nice facility with reasonable clean and look after accommodation
Elimar
8.0
/10
Reviewed 298 week(s) ago

Hotels.com verified review

Very clean and staff are at a top notch service
Stephen
6.0
/10
Reviewed 335 week(s) ago

Hotels.com verified review

Literally no wifi and the water was smelly. Breakfast was not good. They didn't clean my room unless I asked them. However, they were friendly and responsive when I spoke to them about issues.
Verified traveler
6.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

Got very dark room (no sunlight at all) and rooms lights were very poor. Had to use own camping light in bathroom to get sufficient light for makeup etc.
Anita
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Last minute booking on New Year's Eve, gave us an unexpected surprise! Breakfast was a delight with the variety of Filipino and Western options. The front desk secured us a truly last minute tour island hopping. Besides the lack of WiFi in the rooms, the location a bit apart from the hustle and bustle yet close to everything, was a major plus too!
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YOLLIE YOLANDA
6.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

When i made a booking it says propety is by the beach. It is but theres no beach really, the beach they have infront is just wide enough for people to walk during high tide, on low tide you’ll see rocky sand and not good for swimming, you have to walk to find a good place to swim. We left the property and stayed in a didferent hotel. The hotel is very clean though and staff are nice. Breakfast is ok, their chicken adobo is mostly bone, can’t really enjoy eating it
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Jan
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

This Hotel had a pretty simple standard. The bathroom was better than the previous Hotel I stayed at in El Nido. The staff was nice and it was a nice view from the public spaces on each flor. Good space for hanging and storing your clothes. The bed wasn’t that great and there were no decorations or things to do in your room (no TV). Wifi and celluar phone didn’t work in my room. Nowhere to hang your wet towels. The breakfast was so-so (Phillipino). Mostly phillipinos in the Hotel. a lot of noice earlyein the morning when breakfast starts.
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Johan
2.0
/10
Reviewed 339 week(s) ago

Hotels.com verified review

This Hotel was the worst Hotel during our trip. The food was terrible, the breakfast was not included with egg (you have to pay extra for that) Only one breadtoaster with room for 2 breadslice, that made a long que each morning. At 23.00 they made reperationsjob, changing lock to rooms in our hallway. We had to tell them that we tried to sleep.... a lot of noise all the time through the Wall. You can hear everything.
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