Overall Ratings & Reviews Les Lofts de Buade by Les Lofts Vieux-Québec

It was better if there was a space to keep our luggages in this hotel

Great central location! It was nice and clean. Definitely will stay here again.

Clean, new, spacious

We left our ship early expecting to be able to leave our luggage and start sightseeing. Took a taxi to the place we had reserved. However, there is only one location with a reception. Took a taxi to that location to leave our luggage. They then sent us a code to enter our location. Returned to get our bags. They did call a taxi for us. Arrived, got in with the code, apartment was on the “1st F” 22 steps up. Thankfully, we packed light. We’re in our 70’s so not the best option for us. Will not book this place again. It was clean, warm, convenient to sightseeing and restaurants. The only reception we encountered was polite and helpful, but we prefer a reception and elevator on sight.

On aurait eu besoin d'une plus grosse poubelle et recyclage cette fois. Je trouvais la porte de chambre un peu sketch, jaurais aimé un 2e verou de l'interieur pour se barrer. A part ca super place ! On adore la cuisine et les espaces. Les emplacements sont toujours vraiment le fun aussi Merci Martin & Helen

Very difficult to locate the loft. Maybe add “Next to Subway sandwich shop” in the description. Also should add parking options to the description.

Very good location. Only problem was all communication in French so I never understood emails sent to me. Also since I was early before checkin time, I wish I had known to go to the main office first to check in and leave my luggage. Place was excellent in location.

This place is located in the heart of Old Quebec. It's clean, quiet and we had no issues getting the codes to get into the unit on the day. The stairs are steep to get to the 2nd and third floors. Difficult to manage with heavy luggage. The unit we were in (1a) was small. Enough room for a couple but felt crowded.

No elevator and check in too late

Excellent property.

Excellent property in the heart of old Quebec City.

The washroom was different from the photos and not that clean. Photos are misleading.

Is close to everything with old city charm.

Nice & clean room

Wonderful stay. Comfortable bed. Large bathroom and shower (with great water pressure). Coffee, kettle, ironing board and hair dryer. Walk around the corner and you are at the Hotel Frontenac, walk down the street for your every shopping desire, walk the next street your choice of restaurants. Easy check-in, wonderful staff.

Great location.within walking distance to everything. Clean and comfortable. Good amenities.

The property was clean and comfortable and a good value. But, note that there is no elevator and some rooms are on the third floor (so four long flights of stairs) Not a deal breaker, but be warned. And the property shares an entrance with a Subway sandwich place. Also, note that parking is a block or two away. Again, not a deal breaker. The big issue with our stay was the absolutely horrible customer service. When we arrived, I called them because I hadn't received an access code from them. They rudely told me to check my email (which I had done and didn't find anything from them). She said she sent it and told me to check again, she was unwilling to help me in any way. After three phone calls, she finally gave me an access code. Went through the same process getting the WiFi password. Based on their abysmal and rude service, I can't recommend staying at this place.

Great price and location, clean and functional, with a fully equipped kitchen. Only problems were no convenient place to leave bags for the day after checking out and a lack of basic kitchen supplies like coffee/filters, sugar, salt and pepper, etc.

Everything was great. Would benefit from am update to the stairs

Exceptional!