The property is lovely, customer service about a 4.7 ... generally responsive but not always accessible. Definitely off the beaten road. During rainy season lots of pot holes and puddles and NOT not close restaurants and/or stores

Lovely vineyard on site

Bathroom was dirty. Everything else was great. Thank you.

Thank you for the late accommodation

We left our room to go have dinner. When we got back our bedroom was clean and done. Which I appreciate but completely shocked me since I didn’t request room service. But than again we are in Mexico room service a little different

it was a lovely quiet pace

Todo estuvo muybien, lo recomiendo mucho.

We had a wonderful stay! The room was spotless and offered a stunning view of the vineyards. The property itself is absolutely beautiful and feels very private, making for a peaceful getaway. Although we had seen some reviews mentioning difficulty finding the place, we had no issues — Google Maps guided us easily, and there were multiple signs along the way to help. Overall, a fantastic experience, and we would definitely stay here again!

Muy cómodo, limpio y agradable

Todo estuvo muy bien.

Overall it was unique and the lodging was really nice and comfortable. The pool was freezing to the point where u jumped in and jumped right back out. Loved the patio on the top of the room. We enjoyed it while there was a wedding outside. So free music! Getting there was a hassle. Staff were not really around. We were told the jacuzzi would be on during certain hours and it never came on. Minor issues with the bathroom and shower. However, if all these issues are resolved then I wouldn’t mind returning. It’s isolated and hard to get to if u drive a low car, but oddly feels safe. I liked it enough to return some day.

Loved the property, was quiet and secluded!

La picina,,,,,pero no hicieron la limpieza dela habitación.

This is not a hotel, is an Airbnb type located in a remote area, bad dirt roads, no humans will be available, just a WhatsApp person sending messages. Horrible or non existing signs for directions. Would not go back or recommend. At night the dirt roads can be dangerous.

Our stay at the Luna del Valle was absolutely wonderful. It wasn't easy to find the hotel, but once we found it we fell in love with it. The room was very comfortable. We spent most of the time in the pool or by the fire pit. We were so relaxed at this hotel and the staff was AMAZING! We brought home a bottle of their wine and it is very good as well. I highly recommend this hotel for couples or friends.

I had the best experience staying at Luna Del Valle. Everything was perfect and I’ll keep good memories. Thanks

Fantastic! Will highly recommend!

My reservation was lost, according to the venue administration. I booked my stay on 8/2023 and confirmed my stay on 3/2024. The venue had a wedding, and I was told that the venue had canceled my reservation to give my room to the bride and groom. I had to find a different venue that cost twice what I paid. I had to accept their offer to stay in September but with the cleaning fee in addition to what I had paid previously. Not happy at all.

This property has stunning views and the room I stayed in was very clean. The hostess was nice and welcoming. The only two downsides were they was no working WiFi and no hot water.

Overall, the cabin we rented was clean and nice. The property was beautiful. However, the property amenities included WiFi which only worked in the pool area; not in the cabin. And lastly, and very disappointing, one had to text “Baja Stays” in order to turn the jacuzzi on. I text to request this our last night there and no response. Not even the next day with a “sorry. I saw the message had been read. The jacuzzi was one of the reasons we chose this property over others, so very disappointing to not be able to utilize it.