Overall Ratings & Reviews Muthu Fort William Hotel

One of the best hotels we stayed on our trip. RoseAnn and Jhan were excellent hosts. AND, the food in the restaurant was outstanding. We didn't eat anywhere else. A true gem

We both thoroughly enjoyed our stay at your Hotel. From the time we arrived, we were made very welcome. The staff were all so nice & friendly, they really did aim to please. The meals were so nice & tasty too. We honestly couldn’t fault anything. Thank you for a memorable stay. Helen & Sandy x

We absolutely enjoyed our stay! The service was outstanding and the food was phenomenal. We were so amazed with this hotel. It’s like the best kept secret at Fort William! Shout out to Vanessa, John and Rose Ann who provided exemplary service. Thank you for the hospitality! We will return again.

The property has seen better days some long time ago. Leaking bathroom ceilings and overall needs some upgrades. Very noisy with cars going on the roundabout infront constantly. Breakfast was good and staff was very friendly and accommodating. Location was great as it is near restaurants, shops and bars

Very helpful and accommodating staff. Very professional but at the same time friendly and welcoming. Must be a good place to work as the staff always smiling - particularly Rose Ann

Spot on

Overall great stay and will go again given the opportunity. Pro: plenty of free bottlewater, snacks and sockets everywhere for charging phones etc. Con: Bed was a bit on the hard side, we could here people passing in the hallway so a tiny bit noisy. Superpro: the staff!!! Superfriendly and very welcoming. Especially Rose who made us feel right at home, she's a gem.

Great staff, so helpful. Bathroom tired.

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It was overall an okay place with a view of the Loch. This won't apply to most travelers, but we specifically booked this place because they stated they have laundry facilties, but then claimed they were broken. This ended up being a big inconvenience as we had just finished a week hike of the west highland way, and need clean clothes.

We both had a wonderful stay that we booked a extra day all staff were very accommodating a special mention for Rose and Kevin who always had a smile and couldn’t do enough to help with anything we asked most certainly recommend staying here

We had the pleasure of staying at Muthu Hotel in Fort William, Scotland, and it was nothing short of exceptional. Nestled near the water and conveniently close to local shops, this unique hotel offers both charm and convenience. From the moment we arrived, we were made to feel incredibly welcome—as if we were honored guests. The hospitality was outstanding, creating a warm and inviting atmosphere that made our stay truly special. A standout among the staff was Rose, whose kindness and attentiveness elevated our experience even further. Her genuine care and welcoming nature made us feel right at home, adding a personal touch that we will always remember. If you’re planning a visit to Fort William, we highly recommend Muthu Hotel. Whether it’s the excellent location, the welcoming staff, or the unforgettable experience, this hotel is a must for travelers seeking comfort and warmth. @traveljuleg #TravelJule Tours

Checking in was simple and quick. The room was as described, very nice touch having complimentary bottled water and snacks! Beds were comfortable, shower was good. Only issue was the noisy people upstairs paying music on their TV early in the morning.

Four of us (all adults) stayed one night here and had booked the hotel months in advance. I think the photos of the hotel are a bit misleading ... the hotel looks a lot fancier than it is. It's comfortable, but the decor is a little bizarre, especially in the bathrooms. I appreciated that they provided bottled drinking water in the room because there's a warning sign not to drink the water from the sink, which was a little off-putting and made us wonder if we should have used it to brush our teeth. The other thing that was kind of off-putting was that all the information in the room was about the hotel chain and not the surrounding area. To be fair, though, there were brochures in the lobby for things to do/see near Fort William. The room numbers were also confusing, but the staff gave good directions on how to find them. Overall, an okay place to stay, but I wish that we had skipped over the town (and hotel) and went directly to the Island of Skye instead of making the stop.

Lovely entrance and reception area, but it goes downhill after that… I put so much effort into somewhere of our people do not actually sleep and a little effort and maintenance is put into the rooms and hallways. Dirty walls, dirty doors, tiles were dirty, I’m a self-employed cleaner and I would lose my job if I left tiles dirty.

Great position for site seeing, great free parking, great breakfast options, walls were a bit thin, we could hear our neighbour snoring. No USB plug for phone chargers

Nice location. Great free buffet breakfast.

I enjoyed my stay, the staff were helpful and friendly, I thank them for providing me with an early breakfast so I could catch an early train, thank you.

Warm, really helpful staff. Good location.

We had a great time at Muthu Fort William - Our only regret was that we didn’t extend our stay! Staff were exceptional. Rose Ann constantly greeted us with a kind smile and genuine positive energy regardless of the time and was attentive to each guest’s needs. Great location with complimentary parking. Laundry services were out of order while we were there, BUT it’s a quick walk to the laundromat in the grocery store near by. We stayed on the first floor and the ceiling sounded paper thin as the room above us was pretty noisy and stomping around, but other than that it was a perfect stay