The management are very helpful and kind during our stay. Bar was staff was amazing

Excellent staff !! They were super. Hotel quite basic - good value for money. It's not a resort. Hotel rooms could probably do with a bit more character, but its functional . Just make sure you rent a car, as there are no taxis and there is no food delivery around . Area is quite a let down . Cant compliment the staff enough though they are really super.

Lovely hotel spotlessly clean and the staff are unbelievable!!

Courteous and friendly staff good professional kitchen staff, Within walking distance of sand and clean beach. Easy access to public transportation to Heraklion and Hernosios spa and resort.

There were too many stray cats around the dining area, my wife is allergic to cats/ the Hotel management has not taken this into consideration. At any given time there are approximately 10 cats during breakfast. The management will have to managed this.

The hotel is very nice. The staff was very friendly and helpful. The hotel is very close to heraklion airport, and it is very easy to take a bus to the city or to the airport. There are no stores or restaurants nearby. It is in an isolated and quiet place. For some it is an advantage, for some it is a problem. The pool is very nice. Breakfast is nice and rich. Dinner is sometimes served as a buffet, and sometimes served as a menu a la carte, but the choice is poor. We enjoyed a lot, and we recommend this hotel because of its fair price, nice location and friendly staff.

Staff was amazing and always there to make sure we were comfortable and had a great time the entire ten days we were there. View was beautiful and beds were very comfortable. I definitely recommend having a car to enjoy all the local restaurants and beaches.

Service is good, breakfast is good, and in general it's clean.. But before you go, this hotel does not have twin beds rooms only double bed. I was with my son and asked for twin, the answer was this hotel have only double rooms! The second thing is the shower , when you take shower the water filled all the bathroom because there is a glass on one side but it's open without anything on the other side! Also,you can hear everything in the corridor and the other room maybe because there is a connection door, but people in that room came after 1 am and was talking very loudly,we woke up and could not go back to sleep, this happens 2 nights! Simply I will not go again!

Hotel was modern however has been built in the middle of no where! Pool was nice, but there are tiles around the outside so you will slip either into the stone recess or back into the pool. Cats freely wander into the dining room. Room was comfortable but could hear the traffic and the incoming planes.

Close to beach and great parking with wide, spacious location away from the congestion of Heraklion but very near the airport! The food was amazing!! Get the half-board and enjoy 5 star breakfast and dinner buffets. Immaculate and comfy beds. Will stay here again!

The hotel itself was great. Clean, spacious (for Greece), and modern. It had a great pool and a miderately sized restaurant. They also had a “living room” on the main floor where guests could socialize and use free WiFi ( note WiFi in your room is an extra charge). Our stay came with breakfast included and they had good variety for their buffet. It was a great value. The room was spacious and cute. There was free fruit as a welcome. There is a light outside of the rooms (as part of the hotel’s facade) which is on all night long. You have to use the black out curtains if you want it blocked off. A little annoying if you would like to wake up to natural light and not have to use the curtains. Otherwise, the room is modern and comfortable. The bathroom is surprisingly spacious. Note, the hotel can be tricky to find based on the address (since i think it’s only been there for 3 months). Google maps kept bringing us to the beach side even though it’s about 5 minutes from there. Luckily, the restaurant that maps kept directing us to had a friendly server who said this happens frequently and gave us directions. It would be nice to have the address updated. Only other issue is parking. Their lot is small and can’t really fit that many cars. You can park on the street, however this may be an issue when they continue to get more guests. Otherwise, the staff was friendly and professional. Would stay again.

Very modern, beautiful Scandi styling in both bedrooms and communal areas. The location isn't great as there is very little to do nearby but it is on the main road with a great bus service so really easy to get all across the island. Although on main road no traffic noise. Lovely pool and never any problems getting sun beds. Fabulous reception staff, bar staff and cleaning staff. Some of the restaurant staff could have been a little friendlier but were overall very efficient and the restaurant manager was fantastic. The hotel has sun beds on the small beach nearby (approx 10-15 mins walk) but it's not a very attractive and you have to pay a charge for them which given the quality and standards of the hotel was a little surprising. Lots of beautiful beaches nearby and easily reached by bus. Expedia site says rooms have free wifi which is not the case. It's only free in communal areas but when we told the hotel that we had booked expecting free wifi in the rooms they immediately honored that with no fuss which was indicative of the overall excellent customer service. Some very minor improvements could be made that would cost the hotel very little but would improve the guest experience and are usually included in hotels of this standard e.g. Free wifi in bedroom, free safe, a shelf in the bathroom(we improvised and used the luggage stand) coffee and tea replenished in room, self serve coffee, tea, water and soft drinks in the restaurant. Nothing big but the small things matter.

Excellent

Chambre propre, personnel souriant, mais rien de plus...

Waren 6 Nächte dort. Im großen und ganzen nicht schlecht, aber 4 Sterne sind übertrieben.

L'hotel est propre, spacieux mais voiture obligatoire. Le personnel est adorable. Chambre spacieuse avec 1 frigo. Ti dej avec beaucoup de choix mais étant resté 9 nuits, c'est repetitif.

Ottimo rapporto qualità-prezzo. Gentilezza e disponibilità del personale. Buonissima colazione e cena. Pulizia delle camere.

The hotel itself was clean and the Food was really good. The only problem is the Location. Theres No Shuttle Service to the Beach. You Walk for about 20 minutes to get there. The Beach is very nice though. Other than that and a few Cafés Theres nothing around the area and you either need to Rent a car or depend on the busses which are always Late.

Vi bodde på Vasia Royal Hotel i 9 dager. Rommet var fint og rent. A/C var helt suveren. Selve hotellet virket også veldig rent. Bemanningen på hotellet var veldig trivelig. Bassengene ute kunne trengt en vask, da det begynte å bli en del grus og lort. Vi så ikke at de gjorde rent disse under oppholdet vårt på 9 dager. Frokosten på hotellet er enkel, men veldig god. Avstander til restauranter og butikker er veldig stor, så hvis man ikke ønsker å gå langt langs hovedveier så kan det være lurt å låne seg en bil.

Diese Unterkunft ist sauber, Personal sehr freundlich, nur die Büfett ist kleinen und das gleiche, die Lage ist bis weiter vor Geschäft und Restaurants, aber gibt eine Bus Haltestelle direkt von Hotel, Mann kann bis nächste Orte wo Restaurant und Supermarkt und paar geschafft ist, oder mit dem Bus bis Flughafen oder Bus direkt fahren,wo der Busbahnhof ist dort gibt sehr schöne Restaurants und Gaststätten und viele interessante Sachen, Mann muss Stück nach der Busbahnhof in der Richtunghinter der Mauer, das ist sehr schön die ist nicht der selbe Ort wo das Hotel ist! aber den Bus fährt dort, Heraklion, außerdem Man kann auch in anderen Richtung in anderen Strand fahren,vor Hotel zu Fuß ist im 20 Minute in die Strände, sehr sauber.