I'm always happy and satisfied when I stay at the Hyatt Regency in Bali. This is my umpteenth Hyatt stay, and the cleanliness and hospitality never fail.

The staff were very helpful, especially Dede and Dolik, who quickly resolved the bathroom issue. Good job.

Always come back to this hotel. Hyatt is my home.

The staff is very nice, the facilities are complete

As a vegan, the staff went above and beyond to accommodate us, even cooking in a separate kitchen. The service and staff are just incredible. Thank you for making our holiday so incredible.

The ambiance, location, cleanliness, comfort, and friendliness of the staff are undeniable. I once lost my debit card while exercising on the Sanur beachfront path. I reported it to the receptionist. Shortly afterward, the hotelier informed me that the card had been found and could be retrieved at the front office. What a service!!! Thank you Hyatt family for your hospitality, and you guys have a great service! ❤️

Excellent location and service Good hospitality

It's a shame, the promises on the website looked so charming—stretching green lawns and open ocean views. But in reality, the rooms we were given faced a wall. For a property that prioritizes a premium image, Furthermore, the staff lacked product knowledge and often forgot things.

Feel home hotel, location, service, friendly staff, good food. I stay here always when I am in Bali!

My husband and I were so impressed with the hotel. Everything was perfect. We stayed for 1 week. And that wasn’t enough! Next time we will come back and stay longer!!!

it is wonderful and exciting hotel. Love it.

It is a woderful and exciting hotel. Love it.

The staffs are great, the hotel is old but well maintained, most important is I get to spend quality time with my family

The hotel staff are all friendly 👍

Nice hotel. Good food. Clean hotel room. Very close to the beach. Big swimming pool. Complete facilities. Hotel staff is friendly and nice.

So far everything is fun and well maintained. The facilities are very complete, the clinic even has doctors and nurses. It's just that when we checked in on January 30, 2025, it was crowded, and we waited almost 1 hour to check in. Then our suitcases and some of our belongings were not delivered to the room for almost 1 hour, until finally we came to pick them up from the receptionist in the lobby. Need better communication and more agile staff. Everything else is okay, no problems. Good Job

Check-in was a bit late, but staff was very helpful and even gave a birthday surprise! :)

Everything was great, except for the mosquitoes in the room… and also I wished there were more clear directional signs, it was pretty easy to get lost walking around the hotel premises. I love that the TV was compatible with mirror screening from our devices.

We enjoyed our stay in Hyatt Regency, in terms of location, food, size of the room, swimming pool. Understood the hotel is aging, please make sure that all things are working well before handover keys to the customers. My wastafel is leakage and toilet smell bad all the time.

The friendly staff, the food, the spa, the gym, the beach, the surroundings, everything was perfect me! Surely 100 % I'll be back!