Overall Ratings & Reviews Tristar Hotel

Staff couldn’t have been more helpful, help us with any information we needed and get our trek organised. Top marks for service. Hotel located close to the lake and restaurants, with clean and comfy beds!

Management customer service was quite sloppy. Had a pretty bad power trip during the entire night but they simply brush off our concerns saying it was normal. No attempts at ensuring our night could have been made more comfortable at all. Room condition is kind of run down. shower facilities infested with insects. Wifi connection was good but HARDLY any internet connection. Limited to a single bottle of water per pax per day redemption rule (check out days are not included). Not recommendable.

I keep my expectations low when booking a hotel in Pokhara, but this was a jewel! A wonderfully friendly, helpful staff couldn't do enough to make me comfortable. A powerful hot shower, nice towels, air conditioning, wifi and a TV that all work; also a really good bed...Located right on the main street in mid-waterside, this will be my regular on trips to laid back Pokhara.

Excellent service, clean rooms, central location, great price.

The hotel is located in the popular area and close to the boat pier. Staffs are very nice and informative