9.2
Exceptional
From 174 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Traveler Reviews Hyll Hotel

Number of reviews per page
20
40
Top reviews
Rebecca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Enjoyed our stay so much! We brought our dog with us who was made to feel as welcome as we were. So refreshing to be able to bring your dog into the main restaurant of a hotel. The decor and overall vibe of the hotel is beautiful, very calming and we can’t wait to return.
robert
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

staff excellent,no check in desk only untidy office. hotel very well equiped and decorated.bedroom suite was so dark we had to use a torch to make tea/no way to contact reception as no telephone in the room or contact number electric sockets for dressing table were under meaning we had to get on our hands and knees to use drier /rollers etc (we are eighty )the tv was a disaster to use also it kept buffering the whole three days.we had to chase receiption to replenish the hospitality goods. the hotel gave us a reduced bill to cover our complaints .overall a very nice place to stay in a wonderfull position.
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Eleanor
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We absolutely loved our stay here. The property is spotless, beautifully designed and we loved the concept of “doing nothing” - sitting in one of the cosy common areas with books, puzzles and vinyl players. The team did seem slightly understaffed at times, but hopefully just teething issues and it didn’t affect our stay.
Louise
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Stunning hotel & location, great restaurant, decor modern chic, comfy vibes. Some design aspects not practical - coffee machine location in lovely cabinet not easy to manage! TV needs explanation for turning off visual display. Lack of sound insulation (old building). Young kids & dogs in restaurant in pm not my ideal.
Miguel
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel has been beautifully refurbished and the interiors now match the charm of the grounds. However, the service falls short of expectations. While the staff were really friendly, service was slow, and several dishes were mixed up at both dinner and breakfast. Our room was drafty, the shower temperature was inconsistent, and noise from the room above persisted late into the night. We slept terribly because of the stomping and TV from the adjacent room. We also noticed a small amount of water dripping from the ceiling near the fireplace in the morning. Overall, a pleasant stay but not a luxury experience. With improved service and maintenance, it could rival properties like Babington House or Soho Farmhouse.
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Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

A beautiful new concept that is full of potential. Staff were very friendly and welcoming, and the food was excellent.
Sabine
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful rooms, fantastic breakfast, would love to return.
Justin
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I had a wonderful short stay at this charming hotel. Great hotel room. Friendly staff. Delicious dinner in the restaurant.
Karen
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We have stayed here 3 times and this last visit was disappointing with all the changes. It has new owners, who are lovely. The hotel has lost its charm of an English manor & has been renamed to reflect this. It no longer has spa facilities..the pool has been demolished. Our room was still the same style and very comfortable… although loud base music resonated from the ground floor all day. This can be quite stressful especially if you want to chill. The new style dining room is more like dining in a airport terminal restaurant than a luxurious hotel. Parking is now a bit of a walk as a stylish drive round island is now in place. In the past you could park outside and this was very convenient. Breakfast was very nice and the staff serving it were lovely…they could not have done enough…a very friendly bunch. In the past this hotel although expensive has been value for money…unless things change I don’t think we will return… I appreciate updates have to be made but some of these change’s appear to be change for change sake. They have spent a lot of money. We have recommended this hotel to quite a few friends…shame. Hope they take some of these comments on board.
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Paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great boutique hotel for a quiet getaway. Friendly staff and very nice breakfast too. Rooms are a good sized, although a little dark even with the lights on. The TV in our room was quite small for the size of the room but we didn't watch much on the TV anyway so didn't bother us.
Heather
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel has a wonderful location and a superb choice if you want to look at far reaching views. Staff are very friendly and nothing is too much troublel. The restaurant and seating areas are excellent. The rooms are a bit tired and there is limited sound protection in some rooms. Parking very easy.
Donald
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very attractive manor house from the outside, but some of the rooms have been refurbished with everything painted same shade of chocolate brown. Walls, ceiling, even the radiator all same shade of brown, and situation is really not helped by very subdued lighting. Some might consider it trendy, but we thought more of a dungeon vibe going on. Staff, however, were very attentive and helpful and we managed to get rooms changed to something brighter! Not sure how many rooms have the brown palette applied, but be aware. Various lounges and restaurant in main house were all attractive and food was good.
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Jeff
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This hotel was phenomenal. The grounds were impeccable, and the staff was very accommodating and professional. The food was spectacular and the breakfast were very filling. I would recommend this hotel to anyone. It is truly a beautiful place.
Samuel
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Just one night, a real treasure! We will return
Tristan
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Wonderful stay! The property, grounds and rooms were stunning. Fantastic location to explore the Cotswolds
Rosemary
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The hotel is beautiful and the staff are so friendly The breakfast is absolutely delicious We came with our baby and was put in a room that was spacious and perfect for us The views are absolutely beautiful We highly recommend Charingworth Manor
Madeleine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room was lovely and the staff were truly amazing. There is alot of renovations being done so not great but didn’t spoil our stay
Kevin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The property and landscape were really good and the general staff were excellant. However i thought the Manager could have a better manner with the us the customers.
Douglas
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was really nice apart from a few design flaws such as the tiny sink in the bathroom that splashes on the floor, the surround lighting not coming on and the tea/coffee cupboard being very difficult to open. It was also pretty noisy as well with the noise from upstairs coming through the walls a lot. A comfy bed though and the service was excellent from the staff. Even in very hot temperatures our room was fine but I know others really struggled with the heat as there is no air con. We had to borrow a fan from the kitchen on the hottest nights. One big downside we had was not knowing that the gym, pool and spa had been permanently closed before arriving with no prior notice. We would have almost certainly booked somewhere else if we knew in advance. Staff were very good about this though and gave us a discount. The food was a good standard but really lacked finesse for the prices charged. Breakfast was very good though and the staff made the difference throughout.
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John
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

This is an excellent hotel with the highest standards of hospitality.
Number of reviews per page
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40