It was OK. Our room (309) was one of the smaller ones, despite being a larger 'premium room'. The bathroom needed maintenance. The roughly patched ceiling and rotten door frames weren't great. The selection at breakfast buffet was good, but the service was inconsistent. One day staff were great - another day we were ignored. The 'free bottle of wine' was actually a bottle of water.

Great breakfast, very friendly and helpful staff. It’s a unique hotel in the heart of Valencia.

Beautifully appointed rooms, astounding breakfast and suoer helpful staff. Spotless.

Friendly and helpful staff, clean and beautiful room, delicious breakfast, great location if you want to be in el centro.

Perfect central location, delicious breakfast, very friendly and helpful staff I would definitely stay here again.

Highly recommend, great location, very friendly staff, clean and comfortable room!

Wonderful stay, clean rooms, lovely breakfast and staff were so friendly and helpful

I absolutely LOVED my room! It was spacious, clean, charming, and quiet. I looked forward to going back to my room after being out all day. The hotel staff is attentive, friendly and genuinely eager to assist! I lost my air pods my second night there and they were able to retrieve them for me! I would definitely stay here again, I felt safe and it was in the middle of everything from the city centre to cute cafes, shopping and numerous great restaurants!

This is the perfect hotel located in the perfect location! The rooms are chic, clean, quiet, and charming! The staff is friendly and attentive too! I will definitely stay again!

Excelente experiencia en general La estadía fue muy buena y superó nuestras expectativas en casi todos los aspectos. El hotel es cómodo, bien ubicado y con una atención destacable por parte de todo el personal, siempre amable y dispuesto a ayudar. Las áreas comunes están muy bien cuidadas, el ambiente es agradable y se nota el esfuerzo por ofrecer una experiencia de calidad. Como único punto a mejorar, el mantenimiento de los baños podría ser un poco más cuidadoso, ya que presentan detalles que desentonan con el buen nivel general del hotel. Aun así, es un lugar totalmente recomendable y sin dudas volveríamos a elegirlo.

Nice retro style hotel, good ambiance, central location, good breakfast, well-cleaned and with nice amenities. Will be a huge disappointment if you get an inside-facing room with a window opening into the dark atrium.

Perfectly located hotel with lovely rooms, great facilities and fantastic breakfast included. Ideal base to explore beautiful Valencia

Friendly kind people

The staff at this hotel are lovely and welcoming. The hotel is in an excellent central location and is beautiful. Breakfast was amazing, lovely selection and also pretty much whatever you want cooked at your request. The bar is very relaxing with a great atmosphere. Food is very good and reasonably priced. Nothing bad to say. Enjoyed everything.

Wonderful experience, great quality and very prime location.

I visited Valencia from Canada and stayed at NH collection for 4 nights. It was a very pleasant experience, breakfast was very high quality and staff were super friendly and helpful. My room was very spacious and comfortable and even on my first 2 hours of arrival to my room, they brought a nice bottle of wine as a welcome gift. I will definitely go back there again!

Excellent staff, location and beautiful room!

Room was clean and great! Staff was very polite and helpful. Highly recommended and more if you are doing the Valencia Marathon .

Fabulous experience! Exquisite accommodation in the heart of Valencia. Stay here if you'd love being close to the best shopping, dining and city landmarks.

Lovely hotel in a perfect location. Staff were very accommodating to our needs. We requested a twin bedded room and although there wasn’t one available on arrival, they moved us the next day. First room was small, dark and very warm so we appreciated the upgrade of a bigger, brighter room. Breakfast was lovely with great service.