Great location, very helpful staff, and terribly charming room. Only knock: it's tight quarters if you're three; the pullout couch is not an optimal place to sleep.

Wonderful place in the heart of Old Town.

Clean room and staff

The entrance to the location is not obvious. I did not like that there is no one stationed at the desk overnight for help, or just to feel safe. The hotel was difficult to get in touch with because of this. Also I scheduled rides through them, my first from the port I was given no information on how or where to find them, no one called me directly or texted me about a driver being there so I arranged another ride. The day after I checked in I was advised the driver expected payment for waiting I did not appreciate it but I complied. Since I knew I had another transfer also the payment was required in advance and in cash I made sure I had the meeting location and the drive information. When I left to go to the airport I waited in the designated spot for 45 mins and no driver ever came I called the hotel and reached out to the driver, all while I was being constantly bombarded with other taxis that wanted me to ride with them. Cab drivers here are very predatory. I ended up having to arrange another ride to the airport, I did eventually get a response from the driver that someone impersonated me to get a free ride but this is not my fault. I have reached out and expect a refund for my transfers. We will see if I am refunded.

Excellent location in the heart of it all. Loved our stay.

Nice hotel very good location but I would say that this hotel is closer to a 3 than 4 star very nice staff

Excellent location!! Close to all amenities such as restaurants, shopping, gelato’s, bars, marina and port. Loved the city of split a must see for anyone who is looking for a new vacation spot.

Well located great service

The stay was excellent.

great cute place

Location was excellent. Room was excellent.

Amazing room architecturally speaking. Located 10 minutes away from our cruise ship. Slept like a baby!

Pick a different hotel in Split. This place is not great. Stayed for one night and they didn’t have hot water. Front desk staff offered a refund but didn’t know how to process it on credit card. They said they’d pay me via bank transfer and I followed up for 3 weeks before giving up. Mediocre rooms, incompetent staff, and not worth your money.

Excellent location. Clean room. No parking so be prepared to walk 15 minutes to park. There was someone at check in but otherwise we didn’t have staff at the front. It’s a bit hard to find as there are 3 different hotels stacked on each other. The location can’t be beat as tons of places to eat and places to see around the hotel.

Super bien ubicado. Las habitaciones son de buen tamaño y limpias. Por el status nos regalaron una botella de vino local, que nos encantó. El personal gentil y servicial. Me volvería a hospedar.

Good experience overall

First off, this is a GREAT location, just a few steps away from Diocletian's Palace and the heart of the old city. We were on a tight budget for hotels on this vacation, but you would think that we were accustomed to five-star, swank hotels by the ambiance here. There are no cars allowed into the old city, but the hotel had a parking place in an enclosed garage about a ten-minute walk away. Someone from the hotel met us there and brought us to it. (I don't know if they have other parking places available; any hotel within the historic center will have limited parking, so make sure you inquire about this when booking.)

Housed in the exquisite “Nakić Palace”, and exemplar of Art Nouveau architecture, this hotel is ideally located on a picturesque square near the Riva (waterfront). It was a perfect place to stay for while awaiting a transfer to the Adriatic islands. This hotel is where you want to be…near Diocletian’s Palace, restaurants, shops, nightlife, and the ferry port. Highly recommend!

This hotel was centrally located to see all of the sights in Split. Large room that was very quiet. Staff was very helpful during our stay.

The room was spacious, clean and very quiet. It’s very pretty as well. It’s essentially located right on the square with everything you could need. The bottle of wine was a nice touch with a small table and chairs to relax while you drink it