Very good. The hotel staff are very nice and very friendly. I appreciate a lot of their hand-writing greetings. The food I had there for the dinner and breakfast are excellent.
Josephine
Friends and Family
8.0
/10
Reviewed 296 week(s) ago
Hotels.com verified review
We booked a cottage which was very far from the hotel but the hotel provided shuttle service which was very fast and convenient.
Overall nice environment. Great experience in the Mud Onsen as there was a very helpful lady who guided us through the whole process by teaching us what to do. It was so fun and we had a great time there.
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Man Wai
6.0
/10
Reviewed 304 week(s) ago
Hotels.com verified review
Room and building need renovations, hot spring OK particularly the mud mask. Food quality especially the dinner was not attractive.
Verified traveler
Leisure Family
10.0
/10
Reviewed 321 week(s) ago
Expedia Group verified review
Like - hot spring facilities, cleaning, garden view.
Dislike - no basin inside my room for face washing and tooth brushing.
Pat
Leisure Family
4.0
/10
Reviewed 326 week(s) ago
Expedia Group verified review
The hotel is too old. The public hot spring area is sooooo old. Some ppl might like it but not for me. Also, it’s quite far from city. U need to drive up and down the mountain!
Kelvin
Leisure Family
10.0
/10
Reviewed 336 week(s) ago
Expedia Group verified review
good hotspring, nice staff, nice breakfast buffet.
Verified traveler
10.0
/10
Reviewed 344 week(s) ago
Hotels.com verified review
Enjoyed our stay at Sakura Sakura. Room was the Japanese type with 4 futons beds . Breakfast was good. Enjoyed the private outdoor onsen. Our toilet was a little out of order as the bidet was not working. Nice mochi snacks in our room during our stay.
Brown
8.0
/10
Reviewed 345 week(s) ago
Expedia Group verified review
Simple hot spring place that provides both public and private hot spring. Staff were nice and the pork from shabushabu dinner was great. The mug in hot spring was another special experience that I have never experienced before.
Verified traveler
8.0
/10
Reviewed 351 week(s) ago
Expedia Group verified review
Mud was not amazing. Hotel dated. Staff excellent. Tries hard.