Overall Ratings & Reviews AC Hotel by Marriott Cape Town Waterfront

Thank you

Service was excellent..quick responses to requests. Reception staff and all other staff friendly and efficient. Amazing selection at breakfast!

Our first time staying in South Africa and at the AC by Marriott and we were not at all disappointed. We stayed in a super spacious and cosy room with a gorgeous view of Table Mountain and the surrounding areas of Cape Town. Being right by the waterfront and a 10 minute walk from the Central Business District (CBD) was perfect for us and our adventures. This hotel also has a complementary shuttle service to the V&A Waterfront via bus and riverboat. The staff at reception were extremely helpful and were always available to resolve any issues we might have had (not that we did). A special thanks to Asithanoile, Asekho, Jesse, Shai - Lynne, Martha and David for their consistent help and kindness. Breakfast was delicious every morning, with a wide range of food to choose from at the buffet, as well as a menu to order from as well. We were met with an abundance of smiles from Onelisiwe, Asaniko, Lukanyo and Obi, which filled our mornings with joy. Dinner was just as much of a pleasure to walk into and despite our attempts, we couldn't stay away! Nothing else we tried in Cape Town quite compared, the food was so rich in flavour and the service was unmatched. We loved seeing Tandile, Sinoxlo and Bradley and having a laugh. Thank you for being such a pleasure to talk to and for your helpful sightseeing advice! We couldn't go without saying thank you to Shumera and Micheal at the concierge for their help in booking trips and excursions, which truly made our trip as brilliant as it wa

The AC Mariott was exceptionally clean, the facility was well kept and the staff very friendly and helpful. The breakfast buffet was excellent providing a wide range of food items to choose from. We had dinner one night at the hotel, and the food was excellent. The only drawback was finding the hotel, missed the road a couple of times. Also offering a shuttle to the V&A waterfront more frequently would be helpful.

Nice hotel with tasty restaurant. Get the Madagascar shrimp. Bit of a walk to V and A but easily doable. Not much right next to the hotel but nice view and water taxi stop right out back

They offered a delicious continental bfast free of charge with your stay. Room service was good too! Very friendly staff!

Everything

Entire staff were brilliant. Friendly and accomodating. We especially enjoyed chatting with Jesse.

Very nice hotel close to the cruise port. Great service and friendly staff.

Good location, room large and comfortable, service excellent. Breakfast was very good.

Love my vacation at this hotel, 3 days by myself then my boyfriend joined me from Liberia, love the staff, they are amazing, really good people and good and respectful service, they care..would Recommend this location….

The concierge staff was amazing! Very pleasant and professional.

The hotel was very clean.

Pour un hôtel 4 étoiles, les services fournis devraient adaptés à tout type de clients et non seulement anglophones. Lorsque cela n'est pas possible essayez de proposer une carte menu bilingue. Proposez toujours aux clients s'ils veulent faire un deposit ou non plus tôt que d'avoir à dire à un client, qui signe sa note sur sa chambre qu'il n'a pas de provision et doit payer immédiatement apres consommation. Pour moi, c'est une déception.

The hotel is well appointed and conveniently located on the Cape Town waterfront. Our room was very large, clean and quiet. The bar and restaurant served excellent cocktails and food, but what really made our stay perfect was the staff. From the front desk to the doormen to the waiters and bartenders, everyone was cheerful, helpful and accommodating. I would highly recommend AC Hotel Marriott.

Very unprofessional reception staff , sink outlet blockef in bathroom , shower ran hot and cold without reason ,toilet ran without reason Generally a very sloppy operation not what we expect from Marriott , we wouldn’t return Staff in dining area and bar area first class

Nice hotel but misleading calling it waterfront and not on the waterfront. I front of a working port.

Great!

Like the location and shuttle boat/bus services also AC market is an excellent idea

Excellent.friendly staff.