Overall Ratings & Reviews ibis Pontianak City Center

Dear Mrs Elizabeth D. B. K., Warmest Greetings from Ibis Pontianak City Center. We very much appreciate your comments regarding your stay at Ibis Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Ulysses Jeffrey General Manager

Dear Sir/Madam, Warm greetings from Ibis Pontianak City Center! Thank you for your review. We appreciate your valuable feedback regarding your experience with us. We are always striving to improve the quality of our services and facilities to provide a better experience to our guests. Your feedback will be taken into consideration to meet your expectations on your next visit. Thank you for the opportunity to improve our service. Sincerely, Ulysses Jeffrey, General Manager

Dear valued guest, Warm greetings from Ibis Pontianak City Center! Thank you for taking the time to give us your feedback. We are glad that you enjoyed and felt comfortable staying at Ibis Pontianak City Center. Any positive feedback will make us even more enthusiastic to provide the best service for all guests who stay. We hope to welcome you back in the future with even better service. Best regards, Ulysses Jeffrey. General Manager.

Dear Mrs. Titin E. S., Warm greetings from Ibis Pontianak City Center! Thank you for taking the time to give us your feedback. We are glad that you enjoyed and felt comfortable staying at Ibis Pontianak City Center. Any positive feedback will make us even more enthusiastic to provide the best service for all guests who stay. We hope to welcome you back in the future with even better service. Best regards, Ulysses Jeffrey. General Manager.

Dear Sir/Madam, Warm greetings from Ibis Pontianak City Center. Thank you for taking the time to review your experience during your stay at our hotel. We welcome your comments and also understand the disappointment you feel towards our service. We apologize for the inconvenience. We consider your complaint as a serious problem. We have conveyed this to our Chief Engineer and it has been noted down so that the AC of room 1201 can be repaired and checked immediately. The comments you provide are a reference for us to continue to provide satisfaction to every guest. We greatly hope to be able to provide better service on your next visit to Ibis Pontianak City Center. We ensure that your next visit will be much more enjoyable and memorable. Thank you and May your days always be enjoyable. Best regards, Rofa Raka PERDANA. Executive Assistant Manager

Dear valued guest, Warm greetings from Ibis Pontianak City Center. Thank you for taking the time to share your experience during your stay and holding a meeting at our hotel by giving the best review and rating. We are glad that our service has met your expectations. It is our priority to prioritize service and always improve the Hotel facilities. We look forward to welcoming you back to Ibis Pontianak City Center. Best regards, Rofa Raka PERDANA. Exc. Asst Manager

Dear Valued Guest, Warmest Greetings from Ibis Pontianak City Center. Thank you for taking the time to share your experience with us Ibis Pontianak City Center. We are pleased that you enjoyed your stay overall and appreciate your kind words. At Ibis Pontianak, we strive to deliver a high-quality, enjoyable experience for all of our guests and your feedback helps us to ensure we are achieving this goal. We have passed on your kind feedback to our team and look forward to welcoming you back in the future. Best Regards, Ricky Coen Arifin General Manager

Dear Sir/Madam, Warm greetings from Ibis Pontianak City Center. Thank you for taking the time to tell us about your experience at Ibis Pontianak City Center. We regret that you experienced something that did not meet your expectations, especially with the purchase of gofood which is indeed for pick-up directly by the customer with the gofood officer; Please allow us to express our sincerest apologies. At Ibis Pontianak City Center, we strive to provide better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future problems from recurring. We appreciate your willingness to share your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Best regards, Ricky Coen Arifin. General Manager.

Dear Mrs. Nila's S, Warm greetings from Ibis Pontianak City Center. Thank you for taking the time to provide a review of your visit to Ibis Pontianak City Center. On behalf of the Management, I would like to apologize for the inconvenience you experienced during your stay at Ibis Pontianak. We will take corrective measures by re-training our staff. We hope this incident will not happen again and I look forward to welcoming you back to our hotel with a more enjoyable experience. Thank you for your input and we sincerely hope that this incident will not limit your desire to return to stay at Ibis Pontianak City Center. Best regards, Ricky Coen Arifin. General Manager.