Room was spotless, minimalist luxury! Door guys and receptionist/ guest experience all amazing! The only thing that lets this hotel down ( having stayed twice now ) is the slow/ inconsistent service in the terrace restaurant.

From the moment we checked in until leaving, the staff was incredible. We were upgraded to a King, our room was neatly organized daily-even our phone cords! And we even had a kind note from the housekeeper on our last day. I can't remember the last place we stated where we received such care.

The staff was amazing, particularly housekeeping and the rooms are well appointed. Had a great stay!

Booked a room with a city view after getting to the hotel and checking in I went up to my room and the view was looking at the building itself and no view of the city

The room was very small, but hey it’s New York. It was well designed and beautiful. Loved the breakfast space with the “outdoor” rooftop garden and the lounge- and holy moly if you haven’t had millionaires bacon, definitely get that on the breakfast menu- all around a great stay great service would definitely go back. The fact that they also offer you tickets to the MOMA was a nice touch.

Comfortable room. Great staff. Very friendly and attentive.

Excellent in every dimension

We loved our stay in NYC at The Time Square Edition. The staff and food were both exceptional. We were disappointed that the Paradise Club was closed during our entire stay, that was one of the reasons we booked this hotel and felt that should have been disclosed, but other options were a short walk but not as convenient as we had planned. We upgraded our room to have a corner balcony, which my husband absolutely loved, the beds were uncomfortable, very firm, but we would recommend staying here and would again when in NY.

First time staying here. We loved it. The staff were so hateful and happy and just a great energy. The other guests were also so enjoyable. Yes your in times square but so close to everything. And we slept great. The room was nice and clean. We had a bottle of wine and a welcome dessert. I would absolutely go back to Times!

Great hotel, the staff were amazing.

Everything was great

Very nice! Great location and excellent service, although rooms are quite small with very limited storage space.

Great place

Excellent

Excellent customer service. By far the best hotel I’ve stayed.

Fantastic staff.

It was really nice hotel

Beautiful restaurant and bar

Wonderful I was there to celebrate my wife birthday… everything was great. The whole hotel smells very good. The staff was amazing. Thank you so much for making my wife birthday special!

One of the best customer service specially from JOHN POLATSEK the CONCIERGE. He went above and behind to make sure we have an amazing stay and helped us with many great reservations.