Holiday Inn & Suites AGUASCALIENTES by IHG

Explore Holiday Inn & Suites AGUASCALIENTES by IHG
8.8
Very Good
From 756 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

8.8

Traveler Reviews Holiday Inn & Suites AGUASCALIENTES by IHG

Number of reviews per page
20
40
Top reviews
alisa
icon-Friends and family Family
Friends and family Family
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Place was dirty. Mold in bathrooms. Also states 24/7 airport shuttle, which is inaccurate. They will not pick you up per, per the staff related to local policy, and they will only arrange shuttle to the airport, if available. Very disappointing.
Laverne
icon-
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I booked on a website. I was told by one person at the front desk that it included breakfast and then when I went to go have breakfast I was told it was not included because I booked online. Very confused. All in all a nice hotel and very clean. And ended up staying on another day. Just wish I could have saved a trip everyday out for breakfast.
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Oscar Castellano
icon-with Children
with Children
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The property needs some improvements. The carpet in aisles and rooms look worn and dirty. The breakfast was good enough although for that quality there are other hotels in the area that give it for free with your reservation. There is no coffee in the lobby, only a coffe machine. The ice machines were all deactivated. The location is goos though, close to the airport and downtown. There are a few restaurants close by. The pool is ok, but since its an indoor pool it seems they have to use chlorine to keep it clean.
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Nancy
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

People working the front desk were talking about other customers that had just checked in. Seem very unprofessional
Alonzo
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good staff
Jose
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great Place to stay.
Jesus
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The only thing was beds were to small. But everything was great
Angelica
icon-with Friends
with Friends
4.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms smells? The carpet was duty
Monica
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Muy amables y muy buen servicio
Rigoberto
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great service
Victor
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Nice modern place to stay, also breakfast was great!
antonio
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff
Fernando
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The restaurant
Christina
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Great front desk, restaurant customer service, the rooms were nice and the beds were comfortable. Restrooms could use some upkeep and shuttle driver could be a little more welcoming.
MARIA
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Muy amables Y eficientes
cruz
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Room was large, comfortable and clean. Sraff very courteous. Parking was a bit of a struggle since lot is small for size of hotel.
Guillermo
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

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Rene
10.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

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Roberto
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Property was very clean. Staff was very helpful.
Eric
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Pool
Number of reviews per page
20
40