Overall Ratings & Reviews The St. Regis Zhuhai

Prefect as usual

An eye opening experience with St. Regis Zhuhai Butlers did an incredible job making us feeling most welcome! Jason Shawn Ambe Were a great team. Jason ,one of the butlers was the highlight of our stay , he is a true gem and he was willing to go above and beyond!

Great service and large room.

Great services!

The hotel is in the center of the city and the location is very convenient. The lobby is magnificent, the rooms are newly decorated and clean.

great facilities great service

服務貼心，房間設備很好

Incredible service by all hotel staff!

Very high end hotel

Very luxurious. Kind English speaking staff who were very helpful. Stunning views and facilities

Window was dirty. Some ocean view room can see Macau, some has tricky angle and can only allow you see ocean. Most staff has difficulty communicating in English. The facility itself as a whole was pleasant.

This property gotta be one of my most memorable stay ever. The room and service are top notch. Will definitely come back again for sure.

We reserved just one night in the St. Regis Zhuhai. We wish we could have stayed a whole week! From the moment we arrived, we were greeted with the most professional, kind, courteous and sincere service from every staff member. This is such an elegant hotel, and yet it's so nice to be welcomed in such a friendly, down to earth manner. Stella showed us to our room, provided us with some information and answered our questions. In the fitness centre, Bianca and her team were so nice and friendly! The only constructive feedback we can offer is that the jacuzzi pool has a drain that is incredibly loud and we found it distracting from being able to really enjoy the space. We spoke to the staff working at the pool and it seems they are aware of this so hopefully steps are being taken to silence the drain soon. We highly recommend this hotel to anyone staying in Zhuhai that values outstanding amenities, friendly, sincere staff and the amazing views of Zhuhai!

The hardware and services of this hotel was unbeatable! While it situated in an developing area and was surrounded by construction sites, the relatively cheap price tag compensated it well enough.

The design of the room is perfect with closet area and big bathroom. Excellent view. The service rendered is high-end. The only problem is the leaking of water from the shower area to the bathroom which is subject to improvement.

Luxurious & excellent hospitality; will choose this hotel if going to Zhuhai

location of the hotel is bit far away from city centre. Nothing nearby except the Convention Centre and another hotel. Hotel is gorgeous, with excellent service.

Very new, nicely renovated hotel. Excellent service. Swimming pools (both outdoor and indoor) are a bit small. Difficult to hire a taxi during peak hour due to the remote location of the hotel.

冷氣故障，不能下調，凌晨一點工程人員在房檢查，所有隔塵網滿佈灰塵，令人擔心多久沒有清潔過？工程人員馬上清洗再安裝，但都沒太大幫助，由於已經接近二時，我們只好繼續休息。 到酒店大堂有人員上前接過行李，給我一個號碼牌，表示會送上房間，之後到前台check in，服務員沒有提過有關行李牌的跟進，我不以為然，上房很久都沒有人送行李上房。致電前台，原來他們沒有同concierge 溝通過，無人知道行李是我房間的。折騰一段時間才有人送行李上房。 以 St Regis 級數同價錢，服務水平同質素都配不上。

我們一家五口book了兩間雙床房，我們三點check-in，我們要求兩間隔壁的房間，員工們說一層樓只得兩間房係雙床房要等其他住客check out安排給我們，但仲要清潔，我們起碼等1小時之後才安排到給我們，所以我們也要自費去coffee shop度飲房，卒之等到4:30後才有房給給我們入住！除此之外，酒店各樣嘢都十分之好職員有禮也10分helpful，房衛生環境也很好，自助早餐種類比想像中少，但可以接受！之後我也會再次入住的