8.2
Very Good
From 2,497 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.7

Location

8.4

Service and Facilites

8.2

People often mention about Cozy Stay Hotel Bali by ARM Hospitality
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Accessibility (25)
Distance to City Center (24)
Staff Friendliness (24)
Ambiance (24)
Room Space (24)
Bedroom (23)
Surroundings (22)
Bathroom (20)
Hotel Area (20)
Soundproof (16)
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Traveler Reviews Cozy Stay Hotel Bali by ARM Hospitality

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Customer reviews
I***I
icon-Staycation
Staycation
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8.8
/10
Reviewed 2 week(s) ago
The room is nice, it has descent view, it's worth it for its price. It's just when I checked in, they didn't give me any towels as they said none of them are ready. Unfortunately, we did early checkout and no towel was given. But other than that it's good, I'd still recommend this place.
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N***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
many rooms are damaged.. scary at night
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1 people find it helpful
Garnisa A.
icon-Leisure
Leisure
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8.2
/10
Reviewed 5 week(s) ago
Very helpful with hotel security. Arriving at the hotel at night, only security guarded the hotel lobby. Super helpful, that night there were quite a lot of guests checking in, he was very friendly and agile in serving each guest. Remembering his service, I remembered BCA's service. Because the OB was also very agile in helping his customers. When it was my turn, it turned out that my name was not registered at the hotel. I booked the hotel and paid through Traveloka. I was worried, but his desire to help deserves appreciation. He was ready to help his boss and finally got CI that night. It didn't stop there, after CI he also immediately helped lift the goods and escorted us to the room. Thank you for your hospitality, full respect🙏
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2 people find it helpful
K***y
icon-Leisure
Leisure
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6.8
/10
Reviewed 9 week(s) ago
It's a shame that I've already ordered from a long time ago, I requested the ground floor but got the 3rd floor and the back building has no wifi network at all At least confirm first or give the option of the 2nd floor, because I'm already tired from the motorbike trip but when I arrive at the hotel I'm tired again from climbing the stairs to the 3rd floor, for the staff, 5 stars, they are all good because I've stayed here 4 times before it became an apartment
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1 people find it helpful
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Desi A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Impressive, good service, friendly staff, spacious parking... basically comfortable like at home
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1 people find it helpful
t***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel staff is friendly, the service is fast, the hotel is clean, the rooms are comfortable.
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2 people find it helpful
V***i
icon-Leisure
Leisure
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6.6
/10
Reviewed 13 week(s) ago
no toothpaste brush, toilet tissue kitchen is available but no kettle glass for boiling hot water or stove is provided, only water is provided, even then using a glass bottle, can drink 2 sips, the mattress is also hard 🙏 the hotel interior is already good, FO is also very good 👍 informative and friendly, but unfortunately for small things like above it becomes bad, sorry, try to develop room service again, okay
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3 people find it helpful
R***i
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 15 week(s) ago
The hinges on the bedroom door were off, the key to the bedroom door was lost.
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Octa R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
I stayed for 5 days, in 4 nights, 2 days I booked the cheapest studio room, with that price it was already comfortable, then the last 2 days moved to a two bedroom room for around 600, the room was very comfortable and clean, the staff were all friendly, but it was like a cupboard, the room door was poorly maintained, at first I was afraid it would be a dud because there were many bad reviews, but after I tried staying there overall it was really good for the friendliness of the staff, cleanliness, comfort with the cheapest room price in Denpasar, to the point where I felt like staying there was still not enough, the kids didn't want to go home, next time I go to Bali I will stay here again, please keep the price the same, don't increase it 😍😆 oh yeah if possible add a kettle to make coffee/tea 😉
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2 people find it helpful
D***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 18 week(s) ago
It was really ruined, took 2 rooms, all the rooms had no hot water kettle, toothbrush, even worse, 1 room had no electricity, electricity was only for lights. Complained, instead told to wait until tomorrow afternoon. The next morning we checked out, the service was really ruined, fed up, the elevator was also broken, going up to the 3rd floor dragging suitcases.
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4 people find it helpful
Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. Thank you for your review. We apologize for the unpleasant experience during your stay. Your input is highly appreciated and will be used as evaluation material to improve the quality of our services and facilities in the future. We hope that on another occasion we can provide a much better experience. Best regards, Endi Ariawan - Corp. Revenue Manager
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k***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 18 week(s) ago
The staff is friendly and helpful. Unfortunately it was high season so we couldn't extend.
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4 people find it helpful
Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you felt helped by the friendliness of our staff. We apologize that at that time the rooms were full so it was not possible to extend your stay. Hopefully on another occasion we can welcome you back with more flexible room availability. Best regards, Endi Ariawan - Corp. Revenue Manager.
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T***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Great, it's cheap and clean. The bedroom + bathroom make you feel at home.
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Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you felt comfortable with the cleanliness of the bedroom and bathroom. Guest satisfaction is our priority, and we hope to welcome you back soon for an unforgettable stay. Sincerely, Endi Ariawan - Corp. Revenue Manager
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A***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Very comfortable and quiet for low budget class.
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Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you feel comfortable and at ease with the ambiance of Cozy Stay Bali. Guest satisfaction is our priority, and we hope to welcome you back soon for an unforgettable stay experience. Sincerely, Endi Ariawan - Corp. Revenue Manager
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Zulfikar I.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
Kamar bersih, tiap hari ada housekeeping, resepsionis ramah-ramah, terutama kak jessy dan mas febri ~
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Accommodation's Reply
16 Apr 2025
Om Swastiastu, lifetime experience from Cozy Stay Bali managed by arm hospitality. We are glad to hear that you felt helped by the friendliness of our staff, hopefully we can welcome you back soon for an unforgettable stay experience. Best regards, Endi Ariawan - Corp. Revenue Manager
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P***y
icon-Staycation
Staycation
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8.2
/10
Reviewed 24 week(s) ago
The staff and service are very good
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K***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Been my several times staying here, but maintenance seems low
1 people find it helpful
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S H O.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 25 week(s) ago
Stayed in a studio room, a room with a double bed, on the 2nd floor of building A. Clean room, clean balcony. TV and cold mini fridge available, 2 bottles of mineral water. Cold AC. Clean pool. Friendly staff. Strategic location, not too close to the city center of Denpasar, Kuta and surrounding areas. Many food vendors near the hotel. There is also a supermarket. Minuses: Amenities only provide soap & shampoo, 2 towels. The pillowcase smells bad like laundry that is not dry enough. And the pillows are flat, not comfortable to sleep on. The bathroom was initially dirty, but was finally cleaned immediately by the housekeeping staff. The lights on the balcony are very dim. Overall okay for staying 👍
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2 people find it helpful
J***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Staffs are nice. Room very spacious and has balcony. But they need to repair and repaint the facilities to upgrade the guest experience.
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C***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 31 week(s) ago
Clean room, clean bathroom, recommended for West Denpasar area
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A***I
icon-origin-TRAVELOKA
8.4
/10
Reviewed 31 week(s) ago
Need extra maintenance for room treatment
1 people find it helpful
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