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Traveloka (843)

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8.0

Very Good

From 843 reviews

Provided by travelers on

Cleanliness

7.7

Room Comfort

7.9

Meal

7.9

Location

8.2

Service and Facilites

8.0

People often mention about Royal Caravan Trawas Hotel

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Hotel Area (18)

Bathroom (17)

Ambiance (16)

Surroundings (13)

Staff Friendliness (13)

Room Space (12)

Bedroom (12)

Wifi (10)

Accessibility (9)

Family Friendly (9)

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Traveler Reviews Royal Caravan Trawas Hotel

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Customer reviews

F***i

Staycation

8.5

/10

Reviewed 16 hour(s) ago

It was good, especially for camping.

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S***y

8.2

/10

Reviewed 5 day(s) ago

Quiet & comfortable sound for resting because of its beautiful environment. Suitable for outdoor activities & gathering with family or colleagues. If you have time, you will choose this place again as an option for resting. The place is spacious but as input, please improve the cleanliness so that the experience of staying can be more extraordinary.

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W***a

Staycation

8.2

/10

Reviewed 4 week(s) ago

the staff very friendly,,the room very nice can see the penanggungan mountain,,,the pool also good

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I***a

8.4

/10

Reviewed 5 week(s) ago

Good, I like it, only the water is off at night, maybe it's for repairs, the cleanliness is lacking. But I like the service, it's very good and very nice.

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1 people find it helpful

A***s

5.6

/10

Reviewed 5 week(s) ago

Dirty building, rooms made from truck containers. . Public toilets are disgusting. No lights, lots of animals, dirty. If you want to feel like you're in a toilet accompanied by frogs, worms, and others, you can try it here. Small, smelly, and stuffy rooms. It's better to just come directly. See the hotel facilities yourself. Don't be tempted by the ads in the pictures. Breakfast? That's it. Three-star hotel. Cleanliness is far inferior to a villa. Very bad.

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1 people find it helpful

k***a

Leisure

8.5

/10

Reviewed 9 week(s) ago

The staff is friendly, the rooms are clean and tidy, but the environment is not very tidy, especially the swimming pool area, the floor around the pool is slippery, there is a lot of moss, the bathroom is not very clean, 🙏

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1 people find it helpful

t***i

Leisure

8.5

/10

Reviewed 9 week(s) ago

mountain view twin bed all twin, except the chair on the balcony terrace and glass is only available 1. finally take turns if you want to make coffee on the balcony while looking at Mount Penanggungan.

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1 people find it helpful

Wike I. J.

Staycation

8.0

/10

Reviewed 9 week(s) ago

Fun, kids friendly, suitable for family and relatives vacation. But it is very unfortunate that the hotel seems to lack maintenance, even though the environment is already supportive.

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D***I

6.7

/10

Reviewed 11 week(s) ago

The hotel staff are friendly but the atmosphere and cleanliness around the hotel are not well maintained. The grass and wild plants are tall.

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2 people find it helpful

A***s

Staycation

7.0

/10

Reviewed 11 week(s) ago

The room smelled bad, coincidentally the floor of the place where we were staying was a bit sticky.

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2 people find it helpful

R***R

Staycation

9.4

/10

Reviewed 12 week(s) ago

Overall satisfied.., it's just that the PR on the garden lights along the path to the swimming pool are out, so at night it feels a bit scary...

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W***y

Leisure

8.2

/10

Reviewed 18 week(s) ago

Very comfortable and quiet location, lots of play facilities

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Accommodation's Reply

08 Apr 2025

Dear Sir/Madam, W*y. Warm Greetings from Royal Caravan Hotel & Outbound Trawas. Thank you for choosing Royal Caravan Hotel and taking the time to share a review about our hotel. We are very happy that you stayed at our hotel. Thank you for your feedback, it will be our evaluation. And we are happy to wait for your return to Royal Caravan Hotel and of course with better service and facilities. Hospitality regards,. Management

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T***n

Staycation

9.0

/10

Reviewed 23 week(s) ago

The staff is very nice, but there are many foods in the restaurant that are not available.

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1 people find it helpful

a***h

6.8

/10

Reviewed 27 week(s) ago

This hotel has lots of insects, flies and ants, lots of items that are no longer suitable for use such as breakfast tables and chairs

5 people find it helpful

A***g

6.8

/10

Reviewed 29 week(s) ago

The place is actually very spacious but it is not maintained, it is very unfortunate. Hopefully there will be investors who want to maintain it.

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2 people find it helpful

Wahyu R.

10.0

/10

Reviewed 30 week(s) ago

Nice place, I feel comfortable there

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2 people find it helpful

SARI A. R.

Staycation

8.5

/10

Reviewed 36 week(s) ago

Actually, the service is okay, the cleanliness is also okay, the only minus is that the hotel is not well maintained & in my room, the wood of one of the beds was already broken so before the strange incident happened, I was told to replace it and immediately asked for it to be fixed & the cleanliness and maintenance of the hotel are lacking so it's not very attractive & it's worth it for that price.

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7 people find it helpful

Accommodation's Reply

10 Nov 2024

Dear Sir/Madam, Sari AR Warm Greetings from Royal Caravan Hotel & Outbound Trawas. Thank you for choosing Royal Caravan Hotel and taking the time to share a review about our hotel. We are very happy that you stayed at our hotel. We apologize for the inconvenience, thank you for the input given, it will be an evaluation for us. And we are happy to wait for your return to Royal Caravan Hotel and of course with better service and facilities. Hospitality regards,. Andrian Ristanto. Hotel Manager

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A***n

Leisure

8.5

/10

Reviewed 40 week(s) ago

For the food it's quite good, the service is ok, the cleanliness is quite good, the only suggestion is for some types of rooms maybe they can be renovated and the garden especially the ones in the calming area 🤗.

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4 people find it helpful

Accommodation's Reply

09 Oct 2024

Dear Sir/Madam, A*n. Warm Greetings from Royal Caravan Hotel & Outbound Trawas. Thank you for choosing Royal Caravan Hotel and taking the time to share a review about our hotel. We are very pleased that you stayed at our hotel. Thank you for your feedback, it will be our evaluation to improve cleanliness. And facilities, we are happy to wait for your return to Royal Caravan Hotel and of course with better service and facilities. Hospitality regards. Andrian Ristanto. Hotel Manager.

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Andriani R.

Leisure

6.8

/10

Reviewed 40 week(s) ago

There is no mat or tissue in the bathroom, there is only 1 electrical socket, the cleanliness around the room is dirty, there are lots of dry leaves that have not been cleaned, the curtains are not full.

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1 people find it helpful

Accommodation's Reply

09 Oct 2024

Dear Sir/Madam, Andriani R. Warm Greetings from Royal Caravan Hotel & Outbound Trawas. Thank you for choosing Royal Caravan Hotel and taking the time to share a review about our hotel. We are very pleased that you stayed at our hotel. We apologize for the inconvenience during your stay at our hotel, thank you for your input and suggestions, it will be our evaluation to improve cleanliness. And facilities. We are happy to wait for your return to Royal Caravan Hotel and of course with better service and facilities. Hospitality regards. Andrian Ristanto. Hotel Manager.

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s***l

Staycation

10.0

/10

Reviewed 44 week(s) ago

The service is satisfactory, the hotel atmosphere is quite nice, the view is good.

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2 people find it helpful

Accommodation's Reply

25 Sep 2024

Dear Sir/Madam, s*I. Warm Greetings from Royal Caravan Hotel & Outbound Trawas. Thank you for choosing Royal Caravan Hotel and taking the time to share a review about our hotel. We are very happy to know that you received excellent service during your stay at our hotel. Thank you for the feedback given, it will be our evaluation to improve our service. And we are happy to wait for your return to Royal Caravan Hotel and of course with better service and facilities. Hospitality regards. Andrian Ristanto. Hotel Manager.

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