Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that you appreciated the cleanliness of our place. We sincerely apologize that the placement on the top floor made you feel uncomfortable, especially since you were traveling alone. We understand that a very quiet environment or specific room layouts can feel unsettling for some guests. We regret that you felt you had no choice regarding your room assignment during check-in. For your next stay, please do let us know your room preference (e.g., lower floor or near a busier area) when making your reservation. We will do our very best to accommodate your request and ensure your future visit is perfectly comfortable.

Thank you so much for your wonderful review! We're glad you enjoyed our central location, friendly service, and fast check-in. We look forward to welcoming you back soon!

Thank you so much for your review! We're so glad you enjoyed our cozy atmosphere and felt right at home. That's the best compliment we can give you! We look forward to welcoming you back again.

Thank you so much for your review! We're glad you enjoyed your stay at our hotel and felt comfortable. We look forward to welcoming you back soon!

Thank you for your review! We're glad you enjoyed our clean room, hair dryer, and convenient access to restaurants and CFD. We look forward to welcoming you back!

Thank you for your wonderful review! We apologize for the inconsistent hot water supply, and we'll get it fixed as soon as possible. We look forward to welcoming you back!

Thank you for the great review! We're so glad to know that we're your top choice for a convenient downtown location. See you next time!

We are so impressed with your review! Thank you for your kind words about our staff, the cleanliness of our rooms, and the hotel's atmosphere. We hope to welcome you back soon!

Thank you for your feedback. We sincerely apologize to the night shift staff for any inconvenience caused. We will convey your valuable feedback to the relevant departments and strive to improve our services. We would also like to express our sincere gratitude to the day shift staff for their hard work.

Thank you so much for your loyalty and for staying with us twice! We were very satisfied with the cleanliness and service that was comparable to a hotel. We also loved the convenient location for jogging. We look forward to welcoming you back!

Thank you so much for your detailed review! We're glad you enjoyed our convenient location, spacious and clean rooms (especially the family room), and friendly staff. We've also taken your comments about the TV channels into consideration. While they're not critical, we'll take them into consideration for future comforts. We look forward to welcoming you back!

Thank you so much for your "good" review! We're glad you enjoyed our location, service, and value. We look forward to welcoming you back again!

Thank you very much for this detailed and valuable review. We apologize for the numerous inconveniences you experienced during your stay with us, from the cleanliness of the balcony, corridors, and lobby tables to issues with amenities such as a broken bidet, stained hot water kettle, slow hot water in the bathroom, and a lack of variety of TV channels. We sincerely appreciate your feedback. Our team will follow up on all the issues you raised to make comprehensive improvements and ensure that the same issue does not happen again in the future. We also sincerely appreciate the hospitality and friendliness of our receptionists, which has driven us to continue to provide the best service. We sincerely hope to welcome you back again and to provide an even better stay experience according to our standards.

Thank you for your feedback. We apologize for the inconvenience you experienced regarding the WiFi connection and network quality in Room 102. We appreciate this information and will immediately conduct a thorough inspection and repair of the WiFi system in the area. Our first priority is ensuring that all guests have a stable and sufficient internet connection. We hope this issue does not affect your overall experience and we will continue to work hard to improve our facilities.

Thank you so much for your review! We're glad you enjoyed our friendly staff, comfortable rooms, and reasonable rates. We look forward to welcoming you back!

Thank you for your review! We're glad you enjoyed our convenient location, especially near CFD Ahad and the souvenir shop. We look forward to welcoming you back!

Thank you so much for your detailed review and feedback! We are so glad you enjoyed our great location in the heart of the city and close to many restaurants. We especially appreciate your compliments about how clean, comfortable, and highly recommended our accommodation, despite its age, is. We look forward to welcoming you back to Kertanegaran Premium Guest House again!

Hello, Your review is highly appreciated. We will try to improve our facilities and services. Thank you in advance. We look forward to your next visit.

Hello, Your review is highly appreciated. We will try to improve our facilities and services. Thank you in advance. We look forward to your next visit.

Hello Mr. Agus. Your review is highly appreciated. We will try to improve our facilities and services. Thank you in advance. We look forward to your next visit.