HARRIS Hotel & Conventions Malang

Explore HARRIS Hotel & Conventions Malang
8.7
Very Good
From 7,214 reviews
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Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.7

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Malang
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Staff Friendliness (145)
Family Friendly (140)
Hotel Area (134)
Bedroom (130)
Ambiance (127)
Surroundings (121)
Bathroom (116)
Room Space (115)
Taste (104)
Variety (92)
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Traveler Reviews HARRIS Hotel & Conventions Malang

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40
Customer reviews
Verified Traveler
icon-Staycation
Staycation
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10.0
/10
Reviewed 3 day(s) ago
A friendly, clean, and strategically located hotel. Best quality time with the kiddos.
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N***s
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Leisure
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10.0
/10
Reviewed 3 day(s) ago
Very comfortable stay in Harris Malang 👍👍👍
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H***a
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Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
It's always a pleasure to stay here again
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r***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Enjoyed staying here, clean, pool is fun.
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1 people find it helpful
T***n
icon-origin-TRAVELOKA
8.6
/10
Reviewed 1 week(s) ago
The room wasn't soundproof. It was too noisy. Footsteps could be heard from people passing by. The room next to mine was very audible, and the sound of people talking outside could also be heard inside. I booked a room facing the pool. It turned out there was no view at all. I didn't want to complain because I was tired from the long journey.
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Anton s.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
the hotel is great for family vacation
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Accommodation's Reply
19 Jan 2026
Dear Harris fan Mr. Anton S. Cheers from HARRIS Hotel & Conventions Malang. Thank you for your recommendation of Harris Hotel Malang, and we hope to continue to ensure your satisfaction and comfort during your future stays at Harris Hotel Malang. We hope that Harris Hotel Malang will continue to be your choice and that of your family in the future. We look forward to serving you on your next visit HARRISly Yours, Arman Widianto General Manager
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Great experience in Harris Malang. Kids love the pool, breakfast, and dinner were great.
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Accommodation's Reply
19 Jan 2026
Dear Harris fan, Cheers from HARRIS Hotel & Conventions Malang. Thank you for appreciating us by giving a 5-star rating which further motivates our team with your review of your stay at our hotel. We are very happy to serve you and fulfill your expectations by providing facilities and hospitality. May we remain the first choice for you and your family, and may you enjoy our facilities in the future.We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The room isn't very large, and the bathroom takes a long time to absorb the water, making it muddy, and the room isn't airtight. But the surrounding environment is beautiful, the food is delicious, the pool is clean, and the service is friendly.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
To all Harris Hotel fans, from Harris Hotel & Conventions Malang: Thank you for taking the time to write a review and for your encouragement. The entire Harris Hotel Malang team is committed to providing the best possible service and quality experience. We apologize for any inconvenience and will immediately implement the improvements you mentioned. Your satisfaction is our top priority. We hope to remain your best choice for your and your family's stay in Malang and look forward to serving you again in the future. Sincerely, Harris Hotel, Arman Widianto, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff is very friendly and the atmosphere is very cool.
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Accommodation's Reply
19 Jan 2026
Dear Harris Hotel & Conventions Malang fans, From Harris Hotel & Conventions Malang: Thank you for recommending Harris Hotel Malang, and we hope to maintain your satisfaction and comfort during your stay at Harris Hotel Malang. In the future, we hope you will continue to choose Harris Hotel Malang as your first choice for your and your family's future accommodations. We look forward to serving you again. Sincerely, Harris Hotel & Conventions Malang, General Manager
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Antonia M. K. D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, there is quite a lot of food choice.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
To our valued Harris Hotel fan, Ms. Antonia M.K.D., thank you from Harris Hotel & Conventions Malang for taking the time to share your experience. Your heartwarming review inspires the entire Harris Hotel Malang team to continue striving for the best every day. We hope to remain your top choice for you and your family during your next visit to Malang. We look forward to serving you again. With love from Harris, Arman Widianto, General Manager.
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E***i
icon-Leisure
Leisure
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9.4
/10
Reviewed 3 week(s) ago
Friendly hotel staff, clean rooms
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Accommodation's Reply
19 Jan 2026
To all Harris Hotel fans, thank you from Harris Hotel & Conventions Malang for taking the time to share your experience and giving us a 5-star rating. This encourages our team to review your stay again. We hope we remain your first choice for you and your family. We always look forward to your next visit. With love from Harris, Arman Widianto, General Manager.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Very comfortable. The room is spacious and very clean. Highly recommended for those with small children.
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Accommodation's Reply
19 Jan 2026
To all Harris G*t fans, from Harris Hotel & Conventions Malang: Thank you for taking the time to share your experience and giving us a 5-star rating. This motivates us to always strive for the best service. We also recommend Harris Malang, a child-friendly hotel. We hope to be your first choice and that of your family when visiting Malang. We look forward to serving you again in the future. Sincerely, HARRIS, Arman Widianto, General Manager
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N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Complete food menu, no need to go out looking for food, clean swimming pool, comfortable beds, friendly staff varied food
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Accommodation's Reply
19 Jan 2026
To all Harris Hotel fans, from Harris Hotel & Conventions Malang: Thank you for taking the time to share your experiences. Every review is a great inspiration to us. We are delighted to receive feedback that you appreciated the facilities we offer, including the food, games, activities, and services. We hope we continue to be your best choice for you and your family during your visit to Malang. We look forward to serving you again in the future. Sincerely, Arman Widianto, General Manager
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y***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Stayed here for 3 nights. The vibe is calming, comfortable, green, and clean. The room is quite spacious and clean. The staff is friendly and very helpful. It was a pleasure staying here. Recommended for a vacation, especially if you're bringing children.
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1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Harris fans, From Harris Hotel & Conventions Malang: Thank you for taking the time to share your experience and your memorable stay at Harris Hotel Malang. We are delighted to hear that you enjoyed our facilities, food, games, activities, and services. We hope to continue to be your choice for you and your children in the future. We look forward to serving you again. Sincerely, Harris Hotel & Conventions, Armán Widianto, General Manager
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c***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
This is the second time the hotel is child friendly.
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Accommodation's Reply
19 Jan 2026
To all Harris fans, thank you from Harris Hotel & Conventions Malang. Thank you for recommending Harris Hotel Malang on your multiple stays. We are delighted to maintain your satisfaction and comfort throughout your stays at Harris Hotel Malang. We hope Harris Hotel Malang will be your and your family's choice again in the future. We look forward to serving you again. With love, Harris, Arman Widianto, General Manager
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
We arrived at a pretty packed lobby since it was the holiday season. The receptionists were super busy yet quick in handling the arriving guests from outside of Malang (us included). They greeted us warmly and asked us about our booking info. Unfortunately, while I requested a king-sized bed for our family on the app beforehand, they said all the rooms with the bed were full so we would be given a room with twin beds joined as one to accommodate my kids. We accepted the offer with disappointment, though we completely understood the holiday season. Our room had a pool view, quite fun to enjoy. However, they didn't have a nook or sofa by the window, so we moved the sofa in front of the bed to the window to relish the view (the night view was exquisite) and to expand the space for movement. The room itself was not soundproof, so we could hear our neighbor next door dragging a sofa at midnight (which awakened my baby son). The room also had no towels so we should ask the housekeeping staff to grab some for us. We could also request additional water bottles (IDR15,000 each) when we needed more. What I enjoyed the most was the restaurant. They had plenty of choices for our breakfast, from Western to Indonesian cuisine (they even had a noodle booth to cook directly!). We tried everything we could indulge and everything was delicious. The staff also surprised us with a morning dance to entertain the guests while they had their breakfast. My favorite was the salad since they provided boiled red beans, something I rarely found in other hotels. What was super unexpected was ants in our room. I left some food for my baby son to eat since he slept earlier the night before, yet ants visited the food earlier in the morning. I didn't know where they came from but it was pretty much annoying since I have never experienced anything like this at other hotels. Overall, foods are great, but rooms can be improved. Thank you for having us, Harris!
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+5
1 people find it helpful
Accommodation's Reply
19 Jan 2026
Dear Harris fans, Warmest Greetings from Harris Hotel Malang... On behalf of the entire team at Harris Hotel Malang, we want to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we trust your experience was nothing short of exception. We recently received your kind words and compliments, and we are truly touched by your positive feedback. It warms our hearts to know that we could contribute to making your stay memorable. Your satisfaction is of utmost importance to us. Please be assured that we take your feedback seriously, and we are committed to addressing and resolving the issues you've highlighted. Once again, thank you for choosing Harris Hotel Malang. We look forward to the opportunity of welcoming you back for another exceptional stays. HARRISly Yours Arman Widianto General Manager
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Rizki G. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Harris one of the best hotel di Malang! Very recommended
1 people find it helpful
Accommodation's Reply
02 Jan 2026
Dear Harris fan Rizki G.K. Cheers from HARRIS Hotel & Conventions Malang. Thank you for taking the time to give us a 5-star rating which can make the team more motivated. May we remain the first choice for you and your family. We look forward to your next visit. HARRISly Yours Arman Widianto General Manager
anawrata t. d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, prompt, and generally energetic. The location is a bit tucked away in a residential area, but the atmosphere is peaceful.
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Accommodation's Reply
02 Jan 2026
To our Harris Hotel fans, Ms. Anavarata T.D. from Harris Hotel & Conventions Malang, thank you for recommending Harris Hotel Malang. We hope to maintain your satisfaction and comfort throughout your stay at Harris Hotel Malang. In the future, we hope Harris Hotel Malang will be your and your family's choice again. We look forward to serving you again. Sincerely, Harris Hotel, Arman Vidianto, General Manager
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Cahaya A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very child friendly, highly recommended, thanks
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1 people find it helpful
Accommodation's Reply
31 Dec 2025
Dear Ms. Cahaya A. S., Valued Guest of Harris Hotel & Convention Centre Malang, From Harris Hotel & Convention Centre Malang, we would like to thank you once again for your review and feedback. This helps us maintain our quality and status as a child-friendly hotel. We hope to remain your top choice for every visit to Malang, and we look forward to welcoming you again on your next visit to Harris Hotel Malang. Sincerely, Arman Widianto, General Manager
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Adhib B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the rooms are clean, the surroundings are beautiful, and the hotel is easily accessible. The facilities are complete.
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Accommodation's Reply
31 Dec 2025
To Harris Hotel & Conventions Malang fan, Mr. Adhib B., thank you for your review. We appreciate your feedback and are delighted that we were able to provide facilities that contributed to your satisfaction during your stay at Harris Hotel Malang. We hope we will remain your first choice when you visit Malang. We look forward to welcoming you again next time. Sincerely, Harris Hotel & Conventions, Arman Widianto, General Manager.
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Number of reviews per page
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