Dorsett Singapore

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Overall Ratings & Reviews Dorsett Singapore

Traveloka (627)
Other sources (1,000)
8.8
Very Good
From 627 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.0

Location

9.1

Service and Facilites

8.7

People often mention about Dorsett Singapore
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Distance to City Center (16)
Accessibility (14)
Bedroom (13)
Surroundings (12)
Staff Friendliness (11)
Wifi (8)
Ambiance (8)
Bathroom (8)
Family Friendly (7)
Room Space (7)
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Traveler Reviews Dorsett Singapore

Number of reviews per page
20
40
Customer reviews
Sherly F.
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8.8
/10
Reviewed 4 week(s) ago
Good location next to MRT station.
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Do Celestia
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8.2
/10
Reviewed 6 week(s) ago
Convenient location, I've stayed here twice.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for your continued support and for choosing to stay with us again. We are delighted to know that you continue to appreciate our convenient location. We truly value your loyalty and look forward to welcoming you back to Dorsett Singapore for another pleasant stay. Warmest regards, Dorsett Singapore Management Team
C***a
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Leisure
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9.1
/10
Reviewed 7 week(s) ago
The location is excellent. It's right next to the Outram MRT station, and the hotel has complete amenities, including a well-equipped room. For a place in downtown Singapore, it's not cramped.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for your kind review. We are delighted to know that you appreciated our excellent location beside Outram Park MRT Station, as well as the amenities and comfortable room space. We are pleased that you had an enjoyable stay and hope to welcome you back to Dorsett Singapore again soon. Warmest regards, Dorsett Singapore Management Team
Verified Traveler
icon-origin-TRAVELOKA
6.5
/10
Reviewed 7 week(s) ago
Sometimes you may feel that you got a good deal with the booking in a good hotel. I thought so too, but I was pretty disappointed. The furniture was pretty old and worn out. The bed and bath linen was very worn out; it was not off-white but greyish. The next morning when I complained of the dirty-colored linen, one of the staff asked, 'How much did you pay for the room?' I was very surprised. Nevertheless, they changed the new set of linen for me after I told them how much I paid by online booking. This gave a very bad impression of Singapore to me now.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn that the condition of the furniture and linen did not meet your expectations and that this affected your overall impression of the stay. We are particularly concerned by your experience when you raised the issue regarding the linen. The manner in which the situation was handled is not reflective of the level of service we aim to provide, and your comments will be shared with the relevant team for review and follow-up. We appreciate that the linen was subsequently replaced, but we understand that the initial experience had already caused disappointment. Please accept our sincere apologies, and we hope to have the opportunity to provide you with a more positive experience in the future. Warmest regards, Dorsett Singapore Management Team
Verified Traveler
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8.8
/10
Reviewed 7 week(s) ago
Near to academia. Near to MRT station. Clean room. But one of the beds needs repair.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for sharing your feedback. We are pleased to know that you appreciated our convenient location near Academia and Outram Park MRT Station, as well as the cleanliness of the room. We also appreciate you highlighting the issue with one of the beds. Your comment will be shared with the relevant team for inspection and follow-up. We hope to have the pleasure of welcoming you back to Dorsett Singapore again. Warmest regards, Dorsett Singapore Management Team
Verified Traveler
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8.4
/10
Reviewed 11 week(s) ago
It was okay overall. The room size was quite big compared to other hotels in the similar price range, and the location was perfect. Many places to visit within walking distance. Also, high points to the gym facility, which was big and available 24/7. However, the washroom was very dirty and not well maintained. I could see mold and stains right after I checked in, which ruined the overall ratings of the hotel.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for taking the time to share your feedback. We are pleased to know that you appreciated the spacious room, convenient location within walking distance of many attractions, and our 24-hour gym facilities. We are, however, sorry to learn about the condition of the bathroom, particularly the mould and stains you encountered upon arrival. This is not reflective of the cleanliness and maintenance standards we aim to provide, and your comments will be shared with our Housekeeping and Engineering teams for review and follow-up. We appreciate your constructive feedback and hope to have the opportunity to provide you with a more comfortable and positive stay in the future. Warmest regards, Dorsett Singapore Management Team
D***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
The staff are friendly and the hotel rooms are clean.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for your kind feedback. We are delighted to know that you found our team friendly and your room clean and comfortable. We truly appreciate your support and look forward to welcoming you back to Dorsett Singapore again. Warmest regards, Dorsett Singapore Management Team
Athaporn M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Best decision in SG. Very close to MRT, China Town (able to walk)
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you found Dorsett Singapore to be a great choice for your stay and enjoyed our convenient location close to Outram Park MRT Station and within walking distance of Chinatown. We truly appreciate your support and look forward to welcoming you back on your next visit to Singapore. Warmest regards, Dorsett Singapore Management Team
Dewa G. S. M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Clean hotel, comfortable rooms, complete facilities, close to MRT.
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Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for your kind feedback. We are pleased to know that you enjoyed the cleanliness of the hotel, comfortable rooms, complete facilities, and our convenient location close to Outram Park MRT Station. We truly appreciate your support and look forward to welcoming you back to Dorsett Singapore again. Warmest regards, Dorsett Singapore Management Team
D***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Excellent job with refurbish! The hotel feels homey, close to everything, MRT, best nearby cafe!
3 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you enjoyed the refreshed hotel, its warm and homey feel, as well as our convenient location close to the MRT, attractions, and nearby cafés. We truly appreciate your kind words and look forward to welcoming you back to Dorsett Singapore again soon. Warmest regards, Dorsett Singapore Management Team
S***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 30 week(s) ago
Thank you to the restaurant staff that provided our sahoor and sent it to the room.
1 people find it helpful
Accommodation's Reply
03 Sep 2026
Dear Guest, Thank you for your kind feedback. We are pleased to know that our restaurant team was able to assist with your sahoor and arrange for it to be delivered to your room. We truly appreciate your recognition of their service and will be happy to share your compliments with the team. Warmest regards, Dorsett Singapore Management Team
Verified Traveler
icon-Leisure
Leisure
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8.3
/10
Reviewed 32 week(s) ago
The hotel’s location is excellent, with convenient access to other areas via MRT and bus. Chinatown is only about a 15-minute walk away. Check-in and check-out were easy and fast. The room was spacious and clean; however, the air conditioner couldn’t be adjusted. My room stayed around 19°C, which was very cold, so I often had to turn it off because it was uncomfortable. The entire hotel is clean and well maintained, with good ventilation and a fresh, pleasant atmosphere. Overall, it’s good value for the price.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
Nice hotel and nearby Outram Park MRT station and China Town
1 people find it helpful
Accommodation's Reply
20 Jan 2026
Dear Guest, Thank you for your review. We are happy to hear that you enjoyed your stay with us as well as our convenient location. We look forward to welcoming you back for another vibrant experience soon! Best regards, Dorsett Singapore Management Team
R***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
The staff is very helpful, worth the price. Nearby Outram Park MRT and nearby China Town also.
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Accommodation's Reply
20 Jan 2026
Dear Guest, Thank you for your review. We are happy to hear that you had a pleasant stay with us and appreciated our attentive service, as well as our convenient location near MRT station and Chinatown. We look forward to welcoming you back for another vibrant experience soon! Best regards, Dorsett Singapore Management Team
B***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 43 week(s) ago
The staff is friendly, be back again
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Accommodation's Reply
02 Jan 2026
Dear Guest, Thank you for your review. We are delighted to hear that you had a pleasant stay with us and appreciated our warm hospitality. We look forward to welcoming you back for another comfortable stay soon! Best regards, Dorsett Singapore Management Team
P***o
icon-Medical
Medical
icon-origin-TRAVELOKA
5.9
/10
Reviewed 54 week(s) ago
The lock in my room was broken. The jetspray should be in the wall not in the closet, it was horrible put the jetspray in the closet not so comfortable also the jetspray quite loosen. When i want to checkin no one is helping a hand to bring the luggage.
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Dear Guest, Thank you for your review. Please accept our sincere apologies for the shortfall in our room condition. Your comments are important to us, and we have raised it to the relevant department leaders for review and to fix the door lock promptly. We will work on improving our service standards to provide an even more comfortable experience for our guests. We hope to have another opportunity to welcome you back for an improved experience in the future. Best regards, Dorsett Singapore Management Team
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 73 week(s) ago
Located near MRT Outram Park and not far from Chinatown, it is convenient to find food.
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3 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for your review. We are glad you found the hotel convenient and enjoyed the food options nearby. We hope to welcome you back for another vibrant stay soon! Best regards, Dorsett Singapore Management Team
Y***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 73 week(s) ago
Very strategic location, near Outram Park MRT station and bus stop in front of the hotel.
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2 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for your review. We are happy to hear that you found the hotel convenient! We hope to welcome you back agian! Best regards, Dorsett Singapore Management Team
i***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 74 week(s) ago
Friendly hotel staff, close to MRT station, close to places to eat.
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1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for your review. We are glad you enjoyed the convenient location of the hotel and friendly services provided. We hope to welcome you back again soon! Best regards, Dorsett Singapore Management Team
T***N
icon-origin-TRAVELOKA
8.5
/10
Reviewed 74 week(s) ago
good, will visit again. good location. price is ok. clean.
1 people find it helpful
Accommodation's Reply
05 Aug 2025
Dear Guest, Thank you for your review. We are glad to hear that you enjoyed your stay and we look forward to welcoming you back again. Best regards, Dorsett Singapore Management Team
Number of reviews per page
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