Solaris Hotel Kuta

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Overall Ratings & Reviews Solaris Hotel Kuta

Traveloka (2,308)
Other sources (441)
8.3
Very Good
From 2,308 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.8

Location

8.6

Service and Facilites

8.3

People often mention about Solaris Hotel Kuta
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Staff Friendliness (23)
Surroundings (20)
Ambiance (19)
Accessibility (18)
Bedroom (18)
Bathroom (17)
Family Friendly (15)
Distance to City Center (14)
Room Space (14)
Check-in/out Time (12)
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Traveler Reviews Solaris Hotel Kuta

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40
Customer reviews
M***l
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10.0
/10
Reviewed 3 day(s) ago
Nice and beautiful. Clean and also good service. Will come back here if holiday again 🙏
1 people find it helpful
N***r
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Leisure
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8.5
/10
Reviewed 3 day(s) ago
The receptionist was friendly. I found the room quite clean, even though the hotel is old.
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L***a
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7.6
/10
Reviewed 2 week(s) ago
Just checked in and was given a dirty room that hadn't been cleaned up at all. Then asked to change rooms and waited a really long time. Then there were no towels in the bathroom. I had requested it from the staff but it wasn't done right away and yeah, I waited over an hour just for towels. Honestly, I'm disappointed, I often book hotels but I've never been this disappointed, I'm so tired.
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Sartika
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9.7
/10
Reviewed 2 week(s) ago
Cheap, friendly and clean 🙏🙏🥰🥰🥰
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Al Fauzan
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8.5
/10
Reviewed 2 week(s) ago
The room was really nice and comfortable. There was a 24-hour convenience store right in front of the room. The only downside was the basement parking lot, which smelled like garbage. I had to get my motorbike quickly.
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Y***a
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8.5
/10
Reviewed 3 week(s) ago
Hotel staff are friendly in serving
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
All the staff are friendly, kind, and responsive. Great service. Simply the best hotel.
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Raka S. N.
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9.4
/10
Reviewed 4 week(s) ago
Many people say the staff, especially the security, are unfriendly, but I found them all to be very welcoming. The hotel was clean and quite busy. The hallways weren't very large but were comfortable. The location was perfect, as it was close to everything, and there were several massage parlors and convenience stores right in front of the hotel.
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Andre
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8.2
/10
Reviewed 5 week(s) ago
I bought a room for my staff to stay with breakfast, as stated on the hotel voucher, but the hotel denied it. I had to call the hotel, and it took quite a long time for them to acknowledge it. Not good administration or service at all.
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F***h
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Staycation
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9.1
/10
Reviewed 7 week(s) ago
Stayed here for 3 nights, then extended for 2 nights because I felt at home, too lazy to move hotels.
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1 people find it helpful
Verified Traveler
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Leisure
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9.7
/10
Reviewed 10 week(s) ago
2 nights stay here, very good service.
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1 people find it helpful
Afni
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7.4
/10
Reviewed 12 week(s) ago
Good, good service feels like a 5 star hotel, clean rooms 🥰
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Verified Traveler
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9.4
/10
Reviewed 15 week(s) ago
The hotel is quite nice, but the motorbike parking is a bit cramped in the basement. The staff is very friendly, 10/10.
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Risa R.
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8.5
/10
Reviewed 15 week(s) ago
The room is clean, staff very helpful. Great place to stay!, great location, and great customer service. Very easy to check in, and the elderly gentleman at the counter was so sweet! Highly recommended!!! Had a great experience overall.
1 people find it helpful
Ratna S. T.
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Leisure
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9.1
/10
Reviewed 16 week(s) ago
All the staff were friendly. Housekeeping, Rama, was very neat when arranging the room. There was a slight problem with the AC in room 325, but the technician quickly resolved it, and the receptionist was quick to provide a new room as a solution.
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2 people find it helpful
F***a
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
Really good experience for my 4th stay here in Bali
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Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel, Solaris Kuta Bali, and for your valuable feedback. We assure you that your review is an encouragement to our team at Solaris Kuta Bali to continue providing the best possible service to all our esteemed guests. We apologize for any unpleasant experience you may have had. We are working hard to improve and develop our services and products, and we hope to welcome you back to Solaris Kuta Bali in the near future. Sincerely, The Management Team, Solaris Kuta Bali
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F***a
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Leisure
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10.0
/10
Reviewed 19 week(s) ago
Really affordable price hotel and strategic area
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Accommodation's Reply
12 Mar 2026
Dear Guest, Thank you very much for your valuable feedback regarding Kuta Solaris Hotel Bali. Your feedback will encourage all the staff at Kuta Solaris Hotel Bali to continue to strive to provide the best possible service to each and every guest. We sincerely apologize for any inconvenience caused. We will continue to strive to improve our services and amenities, and look forward to welcoming you back to Kuta Solaris Hotel Bali. Thank you for your continued support. Hotel Kuta Solaris Management
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r***y
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Business
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8.6
/10
Reviewed 24 week(s) ago
AC is not cold, changed rooms are the same, many tiles are loose, walls are damp
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Accommodation's Reply
12 Mar 2026
Dear Valued Guest, Thank you for taking the time to write a review about our hotel, Solaris Kuta Bali, and for your valuable feedback. We assure you that your review is an encouragement to our team at Solaris Kuta Bali to continue providing the best possible service to all our esteemed guests. We apologize for any unpleasant experience you may have had. We are working hard to improve and develop our services and products, and we hope to welcome you back to Solaris Kuta Bali in the near future. Sincerely, The Management Team, Solaris Kuta Bali
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Dhea R. I.
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Staycation
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10.0
/10
Reviewed 25 week(s) ago
The hotel is really nice, comfortable and clean 🥰. The staff are very friendly and helpful❤️
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Accommodation's Reply
12 Mar 2026
Dear Ms./Mrs. Dia, Thank you for taking the time to write a review about our hotel, Solaris Kuta Bali, and for sharing your valuable feedback. We assure you that your review will be an encouragement to our team at Solaris Kuta Bali to continue providing the best possible service to all our guests. We apologize for any unpleasant experience you had. We sincerely hope that your recent stay did not negatively impact your impression of us, and we look forward to welcoming you back to Solaris Kuta Bali in the near future. Sincerely, The Management Team, Solaris Kuta Bali
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d***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 31 week(s) ago
good for transit, my check in was also fast, even though it was late at night!!
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2 people find it helpful
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