Dear Valued Guest, Thank you very much for your review and compliments. We are delighted to hear that you were impressed with our service, the comfort of the spacious, clean, tidy, and pleasantly scented rooms, and the friendly atmosphere of the hotel. We will certainly pass on this special thank you to Mr. Fahmi. We are glad to know that his service contributed to a positive experience during your stay. We appreciate your intention to return to Tentrem Hotel Yogyakarta. We look forward to welcoming you again on your next visit and providing you with another comfortable and memorable stay. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Valued Guest, We sincerely thank you for your warm feedback. We are delighted to hear that you felt comfortable during your stay and were satisfied with the prompt and friendly service from our staff. We are very happy to know that you felt at home and wish to return to our hotel again on your next visit to Yogyakarta. This trust means a great deal to all of our staff. We hope to welcome you back again for another comfortable and memorable stay. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Ms. Dita, Thank you very much for your kind review and your trust in Tentrem Hotel Yogyakarta. We are delighted to know that Tentrem is your favorite hotel every time you visit Yogyakarta. Such compliments mean a great deal to our entire team and motivate us to continue striving for consistent and sincere service. We sincerely hope to welcome you back again for another comfortable and memorable stay. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Bapak/Ibu, Thank you very much for sharing your wonderful feedback. We are delighted to know that you were 100% satisfied with our facilities and services during your stay and that you are already planning to return. We especially appreciate your recommendation of our breakfast. It is wonderful to hear that our breakfast selection made a positive impression and became one of the highlights of your stay. We look forward to welcoming you back to Hotel Tentrem Yogyakarta and providing another comfortable and memorable experience. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta

Dear Bapak/Ibu Thank you for taking the time to share your feedback. We sincerely apologize for the disturbance caused by sounds from neighboring rooms and conversations in the hallway during your stay. We understand how this can affect your comfort and ability to rest, and we regret that this aspect did not meet the experience we aim to provide. Your feedback is valuable to us, and we will review our operational controls regarding noise, including room allocation and monitoring of guest corridors, to help ensure a more peaceful environment for our guests. We are pleased to know that, aside from this concern, you had a positive experience with the rest of our facilities and services. We hope to have the opportunity to welcome you back and provide you with a more comfortable and restful stay. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta

Dear Guest, Thank you very much for sharing your lovely feedback with us. We are delighted to know that you enjoyed your stay at Hotel Tentrem Yogyakarta and are already considering returning soon. Your kind words mean a great deal to our entire team and inspire us to continue creating warm, memorable, and genuinely Tentrem experiences for every guest. We look forward to welcoming you back very soon and making your next stay just as enjoyable, or even more special. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta

Dear Mr. Davy, Thank you very much for taking the time to share your experience staying at Tentrem Hotel Yogyakarta. We are delighted to hear that you enjoyed your spacious and comfortable room, the variety of pillows available, and the diverse food menu. The comfort of our rooms and the flexibility of our breakfast options are key components of the experience we strive to provide to all our guests. Your compliments motivate our entire team to continue maintaining the quality and comfort of Tentrem Hotel Yogyakarta. We look forward to welcoming you back on your next stay and providing you with an even more impressive and memorable Tentrem experience. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Guest, Thank you for taking the time to share your feedback following your stay at Hotel Tentrem Yogyakarta. We are delighted to know that you enjoyed our spacious and comfortable rooms, particularly appreciating the generous room size compared with other hotels within the same price range. It is always encouraging to know that our room concept contributes positively to our guests’ comfort. We also appreciate your observation regarding the stairwell at the first-floor lobby area. We understand that during peak arrival periods, particularly when larger groups arrive simultaneously, the area may feel more congested. Your feedback is valuable and will be shared with our operational team as part of our ongoing efforts to improve guest flow and comfort during busy periods. Thank you once again for staying with us. We hope to have the pleasure of welcoming you back to Hotel Tentrem Yogyakarta and providing another comfortable and memorable Tentrem experience. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta

Dear Ibu Ana R., Thank you very much for taking the time to share your kind feedback following your recent stay at Hotel Tentrem Yogyakarta. We are delighted to know that you had a very pleasant stay and enjoyed your experience with us. Your kind words and intention to return are truly appreciated by our entire team and inspire us to continue delivering warm and memorable hospitality. We sincerely look forward to welcoming you back to Hotel Tentrem Yogyakarta on your next visit to Yogyakarta. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta

Dear Ms. Peni, Thank you so much for your continued trust in Tentrem Hotel Yogyakarta as one of your accommodations every time you visit Yogyakarta. We are delighted to hear that this visit was even more special, especially the upgrade to a Premium room with a spacious and comfortable bed. We are also pleased that the friendliness of our staff and our breakfast enhanced your stay. As a valued guest, your appreciation means a lot to the entire Tentrem Hotel Yogyakarta family. This trust and loyalty motivates us to maintain quality and provide an even better experience with every visit. Thank you again, Ms. Peni, for continuing to choose Tentrem Hotel Yogyakarta. We look forward to welcoming you again and hope that each time you return to Tentrem, you will feel like you're returning to a comfortable and familiar place. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Valued Guest, Thank you for taking the time to share your experience staying at Tentrem Hotel Yogyakarta. We are delighted to hear that you enjoyed your stay and felt comfortable throughout. Such positive reviews are a joy and motivate our entire team to strive for the best service and create memorable experiences for all our guests. Thank you again for your trust in Tentrem Hotel Yogyakarta. We hope to welcome you back in the future for another equally memorable stay. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Bapak/Ibu, Thank you very much for taking the time to share your wonderful feedback following your recent stay at Hotel Tentrem Yogyakarta. We are delighted to know that you enjoyed your stay and experienced the warm hospitality of our associates. Your special recognition of Alfonso from our Breakfast team is truly appreciated. We will be delighted to share your kind compliments with him, as acknowledgements like yours serve as great encouragement for our associates to continue delivering heartfelt and memorable service. Thank you once again for choosing Hotel Tentrem Yogyakarta. We sincerely look forward to welcoming you back for another exceptional stay in the near future. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta

Dear Valued Guest, Thank you for taking the time to share your experience staying at Tentrem Hotel Yogyakarta. We are delighted to hear that you consistently enjoy breakfast at Tentrem Hotel Yogyakarta. Knowing that our diverse menu, delicious food, and excellent service create such a positive impression is a deeply meaningful expression of gratitude to our entire team, especially our food and beverage service team. Thank you again for your continued trust and support of Tentrem Hotel Yogyakarta. We look forward to welcoming you back soon for another memorable stay and breakfast experience. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Valued Guest, Thank you very much for taking the time to share your wonderful experience following your recent stay at Hotel Tentrem Yogyakarta. We are delighted to know that you enjoyed our strategic location, spacious room, comfortable bed, and the breakfast experience. It is truly rewarding to hear that these aspects contributed to a pleasant and memorable stay. Your kind words and your intention to return for your next trip are the greatest compliments we could receive. They inspire our entire team to continue delivering heartfelt hospitality and exceptional service to every guest. Thank you once again for choosing Hotel Tentrem Yogyakarta. We sincerely look forward to welcoming you back for another memorable stay in the near future. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta

Dear Valued Guest, Thank you for taking the time to share your experience staying at Tentrem Hotel Yogyakarta. We are delighted that you enjoyed our friendly staff, delicious breakfast, and excellent location. Such positive reviews motivate our entire team to continue providing the best possible service to all our guests. Thank you for your trust and support. Your plans to return are a great reward for us. We look forward to welcoming you back to Tentrem Hotel Yogyakarta and providing you with another memorable stay in the future. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Mr. Emil, Thank you for taking the time to share your experience at Tentrem Hotel Yogyakarta. We are delighted to hear that your overall experience was satisfactory. Such positive reviews are an encouragement to our entire team in providing the best service and creating memorable experiences for all guests. Thank you for trusting Tentrem Hotel Yogyakarta. We hope to welcome you back again. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Valued Guest, Thank you for taking the time to share your experience staying at Tentrem Hotel Yogyakarta. We are delighted to hear that you enjoyed your comfortable stay with us and found Tentrem Hotel Yogyakarta a pleasant place to relax. Such compliments encourage our entire team to continue maintaining the quality of service, facilities, and the warm and comfortable atmosphere that are unique to Tentrem Hotel. Thank you again for your trust in Tentrem Hotel Yogyakarta. We hope to welcome you back soon for another memorable stay in the future. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Valued Guest, Thank you for taking the time to share your wonderful experience staying at Tentrem Hotel Yogyakarta. We are delighted to hear that the service and assistance from our team—from the reception staff and restaurant team, especially Mr. Dewi, the housekeeping team, the bakery team, to the Sido Mungull Gallery team—made a positive impression on you throughout your stay. Such compliments and recognition mean a great deal to our entire team. We will pass on this compliment to Mr. Dewi and the entire team to inspire us to continue striving for the best service and creating memorable experiences for all our guests. Thank you for your trust and loyalty to Tentrem Hotel Yogyakarta. We are honored to have been a part of your special moments during your visits to Yogyakarta. We hope to welcome you back soon for another warm and memorable stay. Sincerely, Rosa Hantoro Puri, Rooms Division Manager, Tentrem Hotel Yogyakarta

Dear Guest, Thank you for taking the time to share your feedback following your recent stay at Hotel Tentrem Yogyakarta. We are delighted to know that you had a very pleasant staycation with us. Creating memorable and relaxing experiences for our guests is at the heart of what we do, and your kind words are truly appreciated by our entire team. Thank you once again for choosing Hotel Tentrem Yogyakarta. We look forward to welcoming you back for another wonderful and memorable stay in the near future. Warm regards, Roso Hantoro Puri Director of Rooms Hotel Tentrem Yogyakarta