I got a room that was actually connecting but it was converted by locking the door... so it was very disturbing to sleep comfortably because it wasn't soundproof... it felt like sleeping with my next door neighbor... it was really noisy 🤣🤔

Comfortable and favorite when going to Medan

Luxurious facilities, excellent service, and strategic location, that's what attracts me to my business trip.

Guests from China are quite satisfied with room cleanness and service, breakfast also got many choices and good fresh brewed coffee

Comfortable and a family favorite hotel

The room was large and clean, with fresh towels every day, and a clean and comfortable bathroom. Breakfast was also delicious.

As per family's expectation, can swim safely

The hotel is comfortable and the food is delicious.

Nice hotel, excellent service, and delicious food.

The sheets weren't changed. The OB just came in even though someone was still sleeping, and the checkout process took a long time. VERY BAD. There wasn't even an apology at all.

Comfortable, clean... And quiet... Close to everywhere in the heart of the city

Hotel staff assistance is very good, hotel is clean, toilet and bathroom amenities are complete

An attractive and comfortable hotel to stay in and friendly staff.

Strategic location, suitable for bringing family

Friendly hotel staff. Strategic location.

Everything is fine... Including the very clean swimming pool. The pool attendants are also friendly... I want to swim here all the time.

This my second time stay in this hotel.. thank you

Good and recommended, great at the Sheraton Hotel

Very suitable for a staycation with family while in Medan city

security is not friendly and cannot regulate parking